Everyone there is awesome! I received great customer service from Vivian and she made the process super easy for me and she was very helpful with transferring my personal items from my car to the rental and back again. She really sets the bar high in executing excellent customer service. The repairs to my car look great and it was finished in less time than I expected. Washing my car inside and out really put the cherry on top as I was surprised that service was included in my repairs. Excellent job Fix Auto! Thank you for everything :)
4/17/2015
Stephanie L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
bob worked personally with the progress of my car. I received about 3 different ETAs. unfortunately, I kept having to wait for my car to be finished but all for good reasons. he wanted to ensure absolutely nothing was wrong with the car because he refused to hand it over if there was. I'm glad he took the time to throughly make sure everything was in top shape, and even though I had to wait I have no complains about their service and updates. their customer service was excellent and they made sure I left happy, and with my vehicle nice and healthy again
4/16/2015
James D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff continued to keep us aware of the progress on the car. It was ready in a timely manner. Mrs. Daze
4/16/2015
Joyce C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent updates via texts and phone conversations. So efficient and everything went very smoothly. Beautiful work on car too.
4/16/2015
Chrystle R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fix Auto in Ontario did an excellent job on my 2014 Lexus auto repairs! The staff kept me informed on the progress via text and curtesy phone calls . My repairs were completed and my car was ready within the date and time they anticipated. I will definitely refer them to friends and family.
4/15/2015
Mars M. VERIFIED CUSTOMER
Vehicle Make : Ford
Once again, GREAT job!
4/15/2015
Jerry G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service. Thank you!
4/14/2015
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had a great experience with Fix Auto in orange. bob was very accommodating & easy to work with. they did an excellent job on my bumper. also the text updates that are sent is a very nice addition to the superior customer service experience the team at Fix Auto in Orange has provided me. I will definitely refer FixAuto in orange to all of my family and friends. Thanks again for positive experience.
Sincerely,
Christopher D
4/14/2015
Colleen M.. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Repair was supposed to take two days and it took a week. Everyone was polite and helpful but extended repair time was inconvenient and expensive for me.
4/14/2015
Fernando S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job guys! They even clean the engine.
Thanks!
4/13/2015
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone on the team did a great job! I was being updated by text all the time which was great! I always knew what was going on with my car and I never had to deal with voicemails and missed calls. They got it done quick and were very friendly. I'm happy with the results. The paint looks great! This is my first day back with my car so I can't comment on long term results yet, but so far she is running great! Thanks!
4/12/2015
Chris B. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy the way I was kept informed of the progress. The entire experience was great.
4/12/2015
Roumyana B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great service! Car looks wonderful!
4/12/2015
Christian C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Vehicle is not fixed unable to open tailgate body lines do not line up vehicle has several issues now
4/12/2015
Diana T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was GREaT from the beginning .. It was a stressful situation and everything went smooth and fast. Especial THaNKs to Chris in the office & Mike & the guys that fixed & painted my door. It looks beautiful!! :) Very HaPpY!!
4/12/2015
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Will recommend to friends and family.
4/11/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Honda
The team did a great job repairing my car and they were very professional, courteous, caring, and respectful. Thank you!
4/11/2015
Judith B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody was courteous, helpful, professional, timely, answered my questions, did an excellent job, and thanked me for my business. They kept me informed as to the progress of the job, gave me a fair estimate, and fair pricing.
4/11/2015
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service,professional courtesy 10,enviroment very comfortable ,will continue using your service and recommend to my family and friends. Thank you, Mrs P Ware
4/11/2015
Karin D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair is perfect, great job. The customer service was outstanding. I am extremely satisfied.