I worked in customer service for a large corporation for 45 years and I found that your customer service staff in the Ontario office was excellent.
6/5/2019
Leah J. VERIFIED CUSTOMER
Vehicle Make : JEEP
From start to finish my experience was 5 star quality. Christine was my contact and her personality, knowledge and professionalism was top quality. She was a delight to talk to always with my best interest in mind. I always knew step by step what was going on with my car. The text updates were so convenient and informative. My repairs took over a week but were exactly on schedule. They even arranged to drop my car off for me and turn in my rental when I could not leave work to pick it up before they closed. Now that is customer service. When I received my car it was perfectly cleaned inside and out. This place and Christine especially, really does value their customers.
6/4/2019
JACK P. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I have been to fix auto too many times in the last three years. My car is a target. They continue to under promise and over deliver. Extremely satisfied
6/4/2019
MOIRA C. VERIFIED CUSTOMER
Vehicle Make : HONDA
To Whom It May Concern:
This is the first time I had to deal with a car repair shop. I was “extremely fortunate” when your Customer Service Specialist, Lexy Vega, was assigned to me.
I was very impressed with her. She was:
Extremely profession;
Very knowledgeable;
Very polite;
Very patient, if and when I needed her to repeat something, which was often.
She kept me updated, all the time, on the progress of what was going on with my car.
She is a valuable “asset” to your company.
6/2/2019
PEGGY S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the great work.
I left a 5 star review on Yelp for you.
Thanks again.
6/1/2019
CHERELYN T. VERIFIED CUSTOMER
Vehicle Make : RAM
Good service and done in a timely manner.
6/1/2019
KEVIN A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great service, the team went beyond expectations to restore my truck.
6/1/2019
JAMES M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
excellent customer service and excellent work on repairs car looked brand new
6/1/2019
RYAN S. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great service!!
6/1/2019
DAVID J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very professional, faster than expected and excellent work performed.
5/31/2019
LORRINE M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everything looks good except for the right rear fender on the crease it looks like it didn’t get painted or buffed out I might be calling to let you guys look at it or send a picture when I picked up my vehicle I could not really see it because of the sun when I brought my vehicle home I parked in the shade and noticed it
5/31/2019
ELAINE Y. VERIFIED CUSTOMER
Vehicle Make : HONDA
Professional staff, effective, helpful....excellent work! Love the final product!
5/31/2019
joel U. VERIFIED CUSTOMER
Vehicle Make : HONDA
Steph was very friendly and punctual with updates.
5/31/2019
RICHARD G. VERIFIED CUSTOMER
Vehicle Make : FORD
Everybody at **** auto repair really kind and professional quality oriented I will go here forever and tell all my friends are the best
5/31/2019
CATHERINE R. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Every team member were very accommodating and very pleasant and professional. Thank you for great service! You kept me updated on progress and thank you for the complimentary car wash -:)
5/30/2019
Tom C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Very professional and the car came back ready before the promised time. The scratch and dent were gone and the car looked like new. Everything about the shop was perfect.
5/30/2019
JAMES A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I want you truly thank everyone. This whole process was smooth and didn't take very long. I'm extremely happy with the job that was done by Fix Auto.
5/30/2019
Drake J. VERIFIED CUSTOMER
Vehicle Make : Acura
I was more than satisfied. Outside of repairing my car, it was washed to perfection! I would definitely recommend them to anyone looking to have their vehicle repaired.
5/9/2019
Gary M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service. Thanks Steph.
My car is super clean.
5/9/2019
Noel C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fix Auto staff had great professionaliam, communication and updates regarding the progress of my repair. The work performed seemed well done. My VIN sticker was left off the car upon delivery, but that is being remedied. Satisfied with the work performed.