Katie and James made an unfortunate experience very pleasant. James was able to locate a used part which was a huge money saver and he was exceptional in maintaining communication every step of the repair. Katie made us feel welcome as well as making our small repair seem very important. Fix is fortunate to have such wonderful employees. They set a high standard.
8/4/2015
Stephanie A. VERIFIED CUSTOMER
Vehicle Make : Scion
From the time we were greeted by your office staff member Chris, at 8am without an appointment and after a very emotional hit and run accident my daughter and I were victims of over the weekend, we were treated incredibly well and with such compassion. Chris is amazing and we could not have been treated any better and with such professionalism. Please pass our sincere thanks to him as we missed him when we picked up our car. He truly made a very tough experience bearable...we will certainly recommend your establishment to others, mostly due to him.
Thank you all
Stephanie A
8/4/2015
Rory M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was great, just disappointed at how long it took. I was originally told one week. It ended up taking two weeks.
8/2/2015
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was helpful and polite from Chris at the front desk, to the shuttle driver who drove me home after dropping off my car. You have a good crew and an excellent repair people. I would highly recommend Fix Auto to all who need it.
8/1/2015
Alex H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The staff was always friendly, and I was updated on the progress on my car daily. I wasn't expecting to get my car back until Monday afternoon. I was pleasantly surprised to get the call on Friday that it was ready, and I could pick it up.
8/1/2015
Natalie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything with Fix Auto is amazing! Everyone was very nice and informative about my car. My car was actually finished 4 days earlier then expected which made my very happy! Thank you to everyone at the Yorba Linda Fix Auto!
8/1/2015
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Honda
Fix Auto was very friendly and professional. My car was finished sooner than expected and left cleaner - inside and out- than I brought it. Thank you, Fix Auto!
7/31/2015
Lata M. VERIFIED CUSTOMER
Vehicle Make : Honda
So far so good, it is too early to complain, but I pray that the chance to complain may never come.
I appreciate ur sincerety and ur timely job well done.
Thank You
Lata M
7/31/2015
Ariane A. VERIFIED CUSTOMER
Vehicle Make : Honda
YOUR WHOLE TEAM MADE MY UNFORTUNATE EXPERIENCE SO MUCH EASIER AND SMOOTHER. I CAN'T THANK YOU ENOUGH FOR ALL YOU DID YOUR PEOPLE WENT FAR AND BEYOND EXPECTATIONS!!! EVEN RECEVING MY CAR BACK SO MUCH SOONER THAN EXPECTED!!! HIGH FIVE TO ALL. AWESOME JOB TOO!! THANK YOU FIX AUTO. YOU WILL ALWAYS BE OUR FIRST CHOICE TO GO TO!!
ARIANE RIPLEY
7/31/2015
Donald N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very glad that they were very thorough, and they finished ahead of schedule. That was a great plus. Also, they kept updating the status of my vehicle with an added bonus of the fact that they detailed the interior very well. If the car would need services again, I would definitely return to Fix Auto.
7/31/2015
Edward T. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was excellent
7/30/2015
Reyna Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you all for your help, excellent job!!!
7/30/2015
Zafar A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job, on time as promised .
7/30/2015
Roxanne E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I just picked up my car today and haven't had much time to check it but it looks great on the outside!
7/30/2015
Lynn E. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work, so sorry I had to have work done , but it's nice to know the work was done well and I was informed well as to what was being done, thanks again. Lynn
7/29/2015
Dennis W. VERIFIED CUSTOMER
Vehicle Make : Lexus
We appreciate the updates from the staff and your customer service to repair a small chip in the paint on the hood that went unnoticed. Your team member was very accommodating.
7/29/2015
Derek H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for doing a great job.
7/29/2015
Christine P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was amazing kept me up to dated on the progress of the repairs daily. The were all super nice. My car looks better the it did before the accident. I would recommend all my friends to have the cars repaired at fix auto. I have no complaints the did an amazing job. I won't take my car anywhere else if I ever need to again which I hope I don't but if needed fix auto will definitely do the repairs. Thank you so much for everything you guys are the best.
7/29/2015
Bita Y. VERIFIED CUSTOMER
Vehicle Make : Honda
We are happy with all the work from all people at Fix Auto Yorba Linda and would recommend to our family and friends.
Thanks
7/28/2015
Candyce D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You made my car brand new ! You went out of your way to clean it inside and out and made sure the USSA insurance company completely covered the car rental also! Thank you so much!! I will tell everyone about you! Your customer service is phenomenal! I felt very well taken care of! Thank you again!