We were very happy with the updates and professionalism shown. Also, the car looks great. There was however a 100 mile discrepancy between when we left it and when we picked it up. The work done did not account for road testing.
12/5/2015
Elda P. VERIFIED CUSTOMER
Vehicle Make : Honda
I have used your shop before and have always been satisfied with your work you guys do excellent bodywork
12/5/2015
Justin C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good communication
12/3/2015
Luis S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work n customer service. Ill recomend fix auto to family n friends
12/3/2015
Adrian H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First class repair. Car returned cleaned inside and out, thank you
12/3/2015
Carlotta C. VERIFIED CUSTOMER
Vehicle Make : Honda
Your customer service was great. However I WILL NEVER USE OR RECOMMEND FIX AUTO! For the sole reason that use miss use your handicap spot for customers to pick up there cars and for your little fix it auto car. Both times I went there I witnessed this. The first time I went there I had my mother with me who is on oxygen and has a hard time walking. I had to leave her in the car because a service man pulled a car up so a customer could inspect the work before leaving and my mother had to stay in the car because I couldn't use the handicap spot. Second time I was there your fix it car was in the handicap spot. Me being in the medical field for over 25 years finds this absolutely disgusting.
12/3/2015
Susan D. VERIFIED CUSTOMER
Vehicle Make : Saturn
The repair days took way too long based on the damage, which cost me a fortune in rental car charges. From day one I informed Fix that there was a mechanical problem caused by the accident in that when I turn left, a bell goes off. Picked up the car today and a bell still goes off when I turn left. This problem has not been fixed and now I suppose that means additional time at your shop and possibly additional rental car charges. Not happy.
12/1/2015
Tony O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
12/1/2015
Shahram . VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied, no waiting, rental car within minutes, great experience. Car wash/detail was just icing on the cake. Staff very friendly and helpful.
12/1/2015
Mitchell P. VERIFIED CUSTOMER
Vehicle Make : BMW
Amanda was terrific and the car looks great
11/28/2015
Robin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Repaired correctly. Polite customer service team, very helpful.
Will recommend to friends and familt.
11/27/2015
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very please with the customer service from Fix Auto. Coral helped me and she was very pleasant to work with. I was also very satisfied with how quickly the service was completed and how I was kept informed with the text messages. Thank you!
11/26/2015
Shengfa C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great service from the beginning to job done.
I am happy to refer your service to my friends.
11/26/2015
Erna E. VERIFIED CUSTOMER
Vehicle Make : Kia
Nice work very pleased
11/26/2015
Jessie V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The car looked great, the service is exemplary, and little touch ups were much appreciated.
11/26/2015
Marcia N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very responsive and courteous. Kept me informed all along the way. Made my experience very positive.
11/25/2015
Hannah P. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm satisfied with the work that was done, I was not satisfied with the timing - I dropped the car off on Nov 10, and was told it would be done on the 16th, but then the repair was delayed until Nov 20th, even though no additional work was being done. Then the car was not ready until the 23rd, when I was supposed to leave on a road trip for thanksgiving. I was dissapointed with the lack of communication with me about this changes, and frustrated that the pick up date kept getting pushed back.