This is the 3rd time I've had my car at Fix Auto and all 3 times I was extremely satisfied with the repair to my car and the customer service is impeccable!!!
4/1/2016
John T. VERIFIED CUSTOMER
Vehicle Make : Audi
Yes, 100% happy with the entire process. Everyone from the front desk to the general manager was super helpful. I have another car that needs repair so I will see you soon. Also love the text notifications, nice touch.
Thanks again
John T
4/1/2016
Steve M. VERIFIED CUSTOMER
Vehicle Make : Mazda
You should not use the word " completely". It's an enormously high bar if it should be taken seriously.
Generally a good experience. I had included a request for quote on non-claim items. It came back really over priced. Not sure what that was about. Had to take s pass.
Great communication.
4/1/2016
Keni C. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job! Really appreciated the continuous communication..a 10 in all respects
4/1/2016
Joe F. VERIFIED CUSTOMER
Vehicle Make : Dodge
It took far too long and our insurance stopped paying for the rental vehicle
4/1/2016
Mariana J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff was very helpful and cordial. They did their best to have my vehicle repaired in an expedited manner.
3/31/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Buick
We appreciate the updates on the progress of the job. The car looks and drives great. Thx.
3/31/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Did what you said you would do and you did it when you said you would do it.
3/31/2016
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the quick turn around. Thank you very much.
3/31/2016
Bart H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and customer service
3/31/2016
Mark P. VERIFIED CUSTOMER
Vehicle Make : Mazda
As always the service was world class and they always over deliver on their commitment. Their work is always top notch too!
3/31/2016
Linda Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your team did a great job! And it was ready 3 days earlier than anticipated so that saved me some money on the rental car!!
3/30/2016
Pam B. VERIFIED CUSTOMER
Vehicle Make : Buick
My car is like new! Returned to me all clean, shiny and dent free. The customer service has been top notch from the initial estimate until I picked up my Buick following the repairs. Kudos to all! Hoping I won't be in need of your services any time soon, but should that time come, you'll be hearing from me. And of course I'll be happy to refer you to others. Thank you so much.
3/30/2016
Mitch K. VERIFIED CUSTOMER
Vehicle Make : Ford
I'll keep it short very good job if I were to recommend body work your the guys. Thanks for doing a great job. Mitch
3/30/2016
Christian P. VERIFIED CUSTOMER
Vehicle Make : Acura
Chris Perez was absolutely amazing, his service was phenomenal along with John, Don, Nesha and Keisha. The work that was performed came out beautiful. I would never let anyone else touch my car, the entire staff is amazing. And Bob is the funniest guy you'd ever meet. They all had great hair and Jesse was a ton of help when I couldn't figure out how to work the keurig to get my coffee.way to go fix auto Anaheim!!!!
3/30/2016
Zia F. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you for an excellent finish on the car! Very nice job, also cheers for cleaning the interior so well.
3/30/2016
Susan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked text updates. Everyone stayed in touch. Positive from office to pickup.
3/30/2016
Kathleen G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fix Auto is such a great operation. They fixed my dented & broken car in 8 days and kept me notified of its progress neatly every day. They are courteous, professional, and efficient!
3/30/2016
Scot D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy with your service.
Some suggestions:
The engine hood was scuffed and needed polishing which you guys did after I requested it. And the plastic runner under the door was not fastened properly, which you fixed after I requested. My suggestion would be that you do a better job of QUALITY CONTROL before having your costumer pick up there car.
3/29/2016
Michael J. VERIFIED CUSTOMER
Vehicle Make : Nissan
continued.... I then called my AAA rep, who advised me to take my truck back to FIx Auto to have the issues diagnosed, as they are a full service shop, not just a body work shop. I've set an appt for tomorrow morning, to drop off my truck again, and I'm sure Zach, my Fix Auto mechanic, will take care of any residual issues as well as he did the primary issues. Zach was very helpful as well, and a pleasure to work with. I will definitely refer Fix Auto to friends and family. Thanks again.