The services done on my car were completed to my satisfaction. However, I did not appreciate the lack of interest in customer service when I went to drop off my car. My car was not properly inspected, I was never instructed what to do or who to talk to, and the employees had a general lack of interest in my situation. As I mentioned, I am satisfied with the finished product, but it took a few phone calls to clarify damage and estimates, etc.
4/29/2016
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car has been here twice and both times it was quick and the communication was great. I've had great experiences with FixAuto.
4/29/2016
Jose S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and awesome customer service especially at the front desk.
4/29/2016
Gladys J. VERIFIED CUSTOMER
Vehicle Make : Honda
John, Nesha and Chris were a pleasure to work with. They were professional, friendly and kept me up to date on the status of my car. I appreciated the excellent customer service. I give them a 10. Thank you.
4/29/2016
Anthony O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was super nice and they did a great job in a timely manner. Thank you for everything!
4/29/2016
Beatriz J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ur staff was very nice and friendly. The two ladies at the front counter provided me with excellent customer service. Your staff Chris was excellent as well. He quickly gave me a quote and completed what I needed the same day. Super excellent staff! Thank you and I will keep your company in mind for any future jobs and referrels.
Beatriz J
4/29/2016
Claudia E. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved getting the daily text messages with updates about my car - it was fixed on time and very convenient car rental. The box of kleenex and fudge is appreciated!
4/28/2016
Margaret R. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great. Thank you for keeping me updated on the repairs and having my car done quickly!
4/28/2016
Erin J. VERIFIED CUSTOMER
Vehicle Make : Honda
Judy was extremely helpful throughout this process. We were very satisfied. If ever in the future we need car repairs,we will definately come to Fix Auto.
4/28/2016
Charles F. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job. Would recommend Fix to any person needing body work.
4/27/2016
Rickie I. VERIFIED CUSTOMER
Vehicle Make : Ford
Great awareness always kept this in for quality service and a friendship when you go there to pick up your car I was impressed fantastic job I felt like I I know I will refer others to Fix Auto thanks for such great service in the car looks terrific
4/27/2016
Ben A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
JOB WELL DONE. EVERYBODY WENT OUT OF THEIR WAY, TO MAKE MY EXPERIANCE ALOT LESS PAINFUL.
THANK YOU ALL
4/27/2016
Patrick F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I very much appreciated the daily updates via text messages. All in all a very positive experience. Enjoyed doing business with you!
4/26/2016
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Acura
Awesome to have my car back 4 days early!!!
4/26/2016
Anders L. VERIFIED CUSTOMER
Vehicle Make : Nissan
You need to be more communicative. The people who work here are very nice but let us know if there are hiccups.
4/24/2016
Earl S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good quality job and very efficient
4/23/2016
Gerald M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job.
4/23/2016
Nichole D. VERIFIED CUSTOMER
Vehicle Make : GMC
The communication by the staff was amazing...all over very satisfied!
4/23/2016
Philip S. VERIFIED CUSTOMER
Vehicle Make : Ford
Ladies were awesome from start to finish
Car ready as promised looks great !
4/23/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Honda
All good! I can highly recommend you. Everyone was great. Zach Serhal did a great and thorough job, Jennifer was super friendly, efficient and informative..and fun, also. Kelly was on top of things as well. The three were extremely professional and friendly All good...a great experience....and the work came out GREAT! Could not be happier. Use me as a reference, if you like.