Communication was lacking. I had to make the first call 4 days after dropping the car off and did not get much feed back with progress.
11/9/2016
Melissa L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys did such and excellent job! Your customer service is magnificent !
My car looked amazing! Thank you!!
11/9/2016
Adriana D. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely satisfied awesome service couldn't ask for more ????
11/8/2016
Miguel M. VERIFIED CUSTOMER
Vehicle Make : Scion
Servico mmu bueno ... personas muy amables ... y me quede satisfecho en todos los sentidos mil grasias por su servicio :-)
11/8/2016
Randy T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Ding in passenger door was not repaired as requested nor was the scratch in the rear hatch door buffed out as requested. Shop rag and shop paper still in the car when I picked it up. Otherwise, the rest was good.
11/7/2016
Monica D. VERIFIED CUSTOMER
Vehicle Make : Ford
Our entire experience was great! From our initial day when Fix auto arranged to have our car picked up at our home, all the way up to our pick up day. We've been very happy & satisfied with everything that your company has done for us and our vehicle. It was so wonder to have Manager Steve, arrange to supply us with a rental car for free due to a change in our initial pick up date being postponed. Vivian and Judy have been a great help in everything during this whole process and keeping us apprised with the status of our vehicle. Each and every very person that we dealt with have been wonderful. We'll definitely recommend your company to family and friends and will definitely return tonhave your company help us again if we need any body work for our vehicles in the future. Thanks so much again!
11/4/2016
Rick R. VERIFIED CUSTOMER
Vehicle Make : Toyota
THE SERVICE WAS PROMPT AND EXCELLENT. I WAS VERY PLEASEDWITH THE JOB THEY DID.
11/3/2016
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very personable and quick service.
11/3/2016
Larry B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The quality of the work on my repair is outstanding. It was beyond my expectations and I am pleased with the limited lifetime warranty because I have Mercury insurance. I appreciated the text updates. The Fix auto staff that I dealt with was always courteous and professional. Nothing personal, but I hope we don't do business again, however if I am in the market for body repair for my auto, I will be calling. I know accidents happen and I will highly recommend your business. From the bottom of my heart, thank you.
Respectfully
Larry
11/2/2016
Diane D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks good. Everyone was very friendly.
11/2/2016
Greg F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Really appreciated Mr Chris Kimball going to bat with my insurance company to ensure my vehicle was fixed correctly despite the initial estimate. It appears the technician was top notch. Believe the communication was excellent. Found the front desk staff to be very competent and friendly. Thanks so much!!!
11/2/2016
Monique N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional, answered all my questions and stayed in communication
11/1/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job thank you
11/1/2016
Joe F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair was on time and well done. Fair and honest service.
11/1/2016
Robert V. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service
11/1/2016
Donald N. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish, your staff was amazing! THANK YOU!!
10/30/2016
Carmen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was treated very kind and respectful and job was well. My contact Chris kept me updated and was extremely courteous.
10/30/2016
Joanne D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was kind and pleasant to me. At eighty one years old that very important
10/29/2016
Walter D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good service! Professional job! Thank you!
10/28/2016
Maxzine S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was friendly, they answered emails promptly, and I had an overall great experience. I would absolutely recommend them to a friend.