I appreciate everyone's immediate attention from the moment I arrived. Sal was very kind in making sure my car looked perfect for me and offered to clean any spots I saw. I can't remember the other gentlemens name (sorry) but he was very helpful and concerned that I was satisfied and even helped me with showing me where the code is for my radio. Vivian was always keeping me informed of the progress of my car the whole time it was in repair and was very sweet when she was closing me out. Thank you all for your service and great customer service.
11/24/2016
Nicole N. VERIFIED CUSTOMER
Vehicle Make : Ford
If there were 20 categories that I had to score out of 10 points, I would give 19 of them 10 points and one 9 points. I have two very minor gripes :
****. I can't shake the feeling that the repair should have taken less time. I am COMPLETELY unqualified to make that judgement, but maybe you could show a bit of where all the time goes? I dunno. The expected date was completely accurate though. On that note...
2. I got the texts. The "54%" complete text...the "still on time for 10 days from now" text...okay, but nothing ON the day-of-pickup? That could have helped me solidify getting dropped off and/or out of work in time.
Like I said, minor gripes. Otherwise a flawless experience!
11/24/2016
Rosemarie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone involved was very professional and kept me informed every step of the way.
11/24/2016
Steven A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Charlie and Stephanie were great!
11/24/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience would recommend to all my Friends
Thank you!!!
11/20/2016
Renee A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Had a little issue the first time but they made sure they took care of it.
11/20/2016
Joshua F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Chris (both Chris' actually) did a wonderful job! They communicated with me about my cars status and also were honest with me. Thanks to them!
11/20/2016
William G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team at Fix Auto was courteous and professional in handling the repair of my vehicle. They explained everything and were in contact with the insurance company throughout the entire process. I would have no problem recommending Fix Auto to my friends, family, and coworkers. Thanks again.
11/20/2016
Irene B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Zach really came through on the additional work I asked to be done. Thank you so much!
11/20/2016
Julia G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service. I enjoyed the updates via text msg. Everyone friendly. I appreciated the ride home and the free repair of putting the Door molding back on. Will return for future repairs. Thank you for the excellent service
11/19/2016
Duane W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Exemplary service!
11/19/2016
Vincent D. VERIFIED CUSTOMER
Vehicle Make : Audi
Art is a outstanding staff. He continuous posted update info to us. Excellent services.
11/19/2016
Berndt S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was great. They were helpful, supportive and friendly. A wonderful experience
11/19/2016
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service and quality!
11/19/2016
Gerard T. VERIFIED CUSTOMER
Vehicle Make : Honda
Art was great! Although the van wasnt properly cleaned :)
11/18/2016
Anthony A. VERIFIED CUSTOMER
Vehicle Make : BMW
Fix Auto Repair is my preferred repair service????
11/18/2016
Demetrius L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very clean and professional. My car was ready a day ahead of schedule. All of the customer service people were all very kind and respectful.
11/17/2016
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Honda
Blown away by the incredible service. I'd get into 5 more accidents just to work with them again. They take the stress off of the situation and create a smooth sailing experience from start to finish.
11/17/2016
Yolanda A. VERIFIED CUSTOMER
Vehicle Make : Toyota
It's been a very good experience with all of your attention and all the work well done.you all game a very good servive.i thank you all for all your help in gettin my car fixed. Very satisfied.???? thanks again.