Cameron was Wonderful! She was very professional and confident! I was quite impressed and if ever need help again I will specifically ask to work with her again. Not only did she make the entire process easy for me I was really pleased with the work done on my car .
3/7/2017
Kelli W. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was excellent
Service excellent
I will use your service again
3/7/2017
Duane B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From start to finish awesome 5 star treatment your girls in front office is what makes your business happen never saw or heard from the master repair men but also 5 star craftsmanship l am completely satisfied
I will spread the word THANK YOU FOR A JOB WELL DONE!????
3/5/2017
Laura O. VERIFIED CUSTOMER
Vehicle Make : Scion
Made everything easy.
3/5/2017
Monica M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing staff, great customer service! Thank you Deanna and Alberto for making this experience easier than it seemed!
3/5/2017
Eric G. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did an excellent job repairing my vehicle. Car looks brand new! Thank you!
3/4/2017
Rachelle C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great people, knowledge and caring. Helpful too. Kept me updated at all times.
Thank you for everything. I really appreciated that my car was cleaned before I picked it up. Great dealing with you.
3/4/2017
Marlene M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great. Experience. Professional friendly service
3/3/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Poor estimate timing.
3/3/2017
Tony H. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional
3/3/2017
Beth S. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very pleased on how my car turned out. And everyone was so helpful. Thank you!
3/3/2017
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast and courteous
3/2/2017
Janene H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent service!
3/2/2017
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Honda
Your team did an excellent job on the car. It looks great! Only feedback that I would probably add is maybe updating the notes more frequently? Sometimes I would get multiple texts or calls from different people to give me the exact same update. All in all, still excellent service and was very impressed with everyone, just probably don't need to be told the same thing 4 times in one day.
3/2/2017
Khoda O. VERIFIED CUSTOMER
Vehicle Make : Kia
I should emphasize that there are great, nice and very polite employees working at front counter.
But there is a major problem with your shop's quality control, communications between different shop managers/mechanics and front people which causes in different/contradictory phone calls/messages and texts sending to me which were just plain confusing and misleading.
Just an example, after driving out of lot, had to drive back because someonen in shop (mechanic!) forgot to "reset the car's program"and it was showing problem with the hood which there was none.
I had received text/phone message 2 hours earlier stating that the car is ready!
3/2/2017
Spenser K. VERIFIED CUSTOMER
Vehicle Make : Honda
Natalie did a great job filling me in on the current status of my vehicle. Shout out to Natalie!
3/1/2017
Ruben R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fast turn around
3/1/2017
Jerry M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have always been quite satisfied with the work that Fix it Auto has done in the past and this time overall it was great! The only item I would mention this time was that communication seem to be a little less clear than it has been in the past. There was discrepancy between the information I was getting in the emails and the telephone communication confused me on the status of my vehicle for a little bit. That said, I am satisfied with the results that I saw in the vehicle and appreciated everyone working through the discrepancies. Thank you!
2/28/2017
Andrew L. VERIFIED CUSTOMER
Vehicle Make : Honda
I am extremely satisfied with the service provided by Fix - the quality of auto body repair, the customer service, the updated, and the shuttle service were all top notch.
The one complaint I have is the fact that my pickup date was scheduled to be a day earlier than when I actually got it. Obviously, things happen, but a more timely update during that crucial time would improve the experience.
Overall, very happy with my choice of Fix and they lived up to my high expectations!
2/28/2017
Jesse M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The employees were always nice and pleasant to work with and kept me up to date with the process of my vehicle.