Holy cow, where I begin!? The entire experience was seamless. Everyone was polite, professional, knowledgeable, and kind. This entire situation was caused by someone other than me, and so dreaded the process. (#controlfreak) From my first contact with USAA Insurance, to my interactions with EVERYONE at Fix Auto, and even Enterprise ... FLAWLESS! My car looks great, everything happened just as it was promised, the one curveball (dead battery replacement) was solved without a hitch, and I drove away in a beautiful, clean car and a little gift box of fudge! WHO DOES THAT!? Fix Auto, that's who! Thank you so much to everyone involved, and especially Leslie, Nancy, and Valerie. I have shared your info with my daughter, whose car needs some repair work, and will definitely be sharing my experience with friends. Now, if you had a XXL Fix Auto t-shirt... ;-)
4/13/2017
John S. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone at Fix Auto Yorba Linda was extremely efficient, courteous and professional. They did an excellent job of repairing my SUV. I couldn't be happier. Everyone was so nice, they made the whole experience enjoyable. Good job to your whole team! Tell them I said THANK YOU!!
4/13/2017
Chris E. VERIFIED CUSTOMER
Vehicle Make : Toyota
My contact was Nancy throughout the process. She is definitely someone you want to keep. She is capable, service oriented, honest, thorough, good listener and communicator, etc.
I have not spent a great deal of time looking at the actual work done, but all appears to be good.
4/13/2017
Aura M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with the level of service and professionalism I received from the moment I dropped off my car to when I picked it up. The communication was outstanding and I also appreciated the nice little touches of my car being washed and the little goodie box.
4/13/2017
Aerl Joseph. VERIFIED CUSTOMER
Vehicle Make : Honda
great and they always update me about my car.
4/13/2017
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I had a terrific experience with Fix It Auto!!..I compliment the staff on their professionalism and customer service. Thank you so mucb!!
4/13/2017
Craig K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, everyone was friendly and efficient. Well done!
4/13/2017
Marlynn N. VERIFIED CUSTOMER
Vehicle Make : Honda
I have a brand new car and was very skeptical about anyone handling but Fix Auto, Dealership recommended was the best choice I made for the repair of my car including life time warranty!
4/12/2017
Craig Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job, work was completed a day ahead of schedule.
4/12/2017
Rick B. VERIFIED CUSTOMER
Vehicle Make : Kia
You met our needs at every point of the repair and restoration process. Steven and Vivian were outstanding. 10 on a scale or **** to 10!
4/12/2017
Alondra D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The Fix Auto team was outstanding! They always kept me up to date with everything to make sure I was on track also my car was ready a lot earlier than expected and looked just like new! Any questions I had were knowledgeably answered! Overall great service extremely satisfied with their services.
4/11/2017
Marvin T. VERIFIED CUSTOMER
Vehicle Make : Honda
All of the repairs were well done. I was somewhat disappointed that it took so long, but all repairs were outstanding. I the future I will consider Fix Auto first and will recommend you any person that might need your service.
4/11/2017
Elliot S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your entire team is a class act.
4/11/2017
Vanessa A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was assisted by Will and Judy. They kept me up to date through the entire process. Both were very diligent, and accommodating. I continue for by business with this location and would definitely refer friends and family.
4/11/2017
Rosa H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service y fast tk very much for everything
4/11/2017
Jose G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was rude in the end. They made a mistake with my payment and than blamed us for making things "difficult".
4/11/2017
Wayna C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything was done in a timely manner. Daily updates. They did exactly what they said they would. Friendly and professional staff
4/10/2017
Greg P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work on the repair and keeping me informed about the status of the work being done.