I went to several auto body paint shops. Neither of them wanted to handle my claim. I was hit and ran but no body/paint work was needed. It was to be a new or rebuilt bumper, new tow-hitch-frame and new rear end sensors. Fix Auto Yorba Linda took the positive attitude, made me feel great that immediately they would take my insurance company's estimate, work with them and get it done asap. Four places before them did not want to deal with my insurance company. The first day they had my vehicle they contacted my insurance and kept contacting them to get the proper estimate that was necessary okayed with my insurance company. They also kept me very well updated. I don't know how Fix Auto Yorba Linda could have been any better. They even finished a week earlier than expected. I want to give a special shout out to Nancy who has the greatest attitude and her customer service was top notch. I thank you all. I really thought I was going to be stuck with cashing out with my insurance company and be ripped off to do it on my own. So thankful I found Fix Auto Yorba Linda. I will definitely reccomend you.
4/27/2017
Buddy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Warm welcoming customer service. Excellent work on repairs. Fair pricing.
Vivian is awesome!
4/27/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
Angela and Vivien were a pleasure to deal with.
4/26/2017
Carmen A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
very professional job
4/25/2017
Amber A. VERIFIED CUSTOMER
Vehicle Make : Honda
Vivian was great ! Thank you for the help :)
4/25/2017
Keleigh E. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was amazing and personable. They made my situation feel important, and not just like any other customer or person with a hurt car. I have only praises for the staff who helped me.
My one complaint is, even tho I do know I am responsible for the loss of anything in my car, I did have money stolen from inside. This money eas hidden in a cosmetics bag ad well, so evem though I take onus of leaving anything in the car, it is sad and scary to think that the employees who work on the car, those I most likely don't meet, go through all personal belongings on the off chance something is worth taking. I could "understand" if I left something of value out in the open, in plain sight. But when one has to search, like really rummage, for something to take, it is sad, and I think those at Fix Auto should know that that is happeneing.
4/24/2017
Pavinee T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!!!
4/23/2017
Paul S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ready before promised. Updated at every stage of the process
4/23/2017
Marjorie R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Awesome experience
4/23/2017
Gail L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Outstanding!
4/23/2017
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Honda
The crew at fix auto montclair was awesome, so helpful. Shoutouts to cory for being so nice and awesome!! Thanks guys
4/22/2017
Tony L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have taken a car there previously and was very
Satisfied and now with the repairs for
this car I am once again very satisfied
4/21/2017
Xiao P. VERIFIED CUSTOMER
Vehicle Make : BMW
very very nice. love the service
4/21/2017
Kara K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was super nice and the car was ready an entire day before it was supposed to be.
4/21/2017
Mike D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Scott and Stephanie took care of my truck like it was theirs and always kept me informed and stood by me and helped me with my slow incompetant insurance company they are definitely my auto body shop and I will recommend them to everyone
Mike D
4/21/2017
Lawrence W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole team was very thorough and efficient! Great job you guys!
4/21/2017
Rodney G. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice work and completed on schedule. The car wash and tire dressing was a nice touch too.
4/21/2017
Katharine V. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was we'll informed of the progress of the repairs on my vehicle on a daily basis which I was very pleased about. My vehicle was completed in a timely manner even a day earlier than was originally given and the customer service was top notch and very pleasant to work with. Thank you all!
4/21/2017
Tami S. VERIFIED CUSTOMER
Vehicle Make : Honda
I am completely satisfied. It looks just like it did, if not better thsn when I drove it off Honda's lot! I was kept apprised of each stage my car was in & it was completed sooner than expected. All staff was extremely friendly & made me feel "Right at home!"