We are happy with the work done and the staff at Fix Auto are so nice. Even though involved in an accident, Fix Auto staff lessen the blow we felt. We will recommend them to all our friends and family..
8/31/2019
MELINDA G. VERIFIED CUSTOMER
Vehicle Make : HONDA
FIX AUTO ANAHEIM IS THE BEST! WONT GO ANYWHERE ELSE!
8/31/2019
ADELE Y. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Alison is the car doctor! Simply put! Thank you! Adele
8/30/2019
BRENDA L. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job! Alyssa was especially helpful!!!
8/30/2019
THERESA W. VERIFIED CUSTOMER
Vehicle Make : ACURA
Lyndsay the office manager is awesome and so professional and informative. I really appreciate that you also washed my car. And allowed me to leave the rental car there for pick up. Great service. Thank you
8/29/2019
GAYLE M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Every time I have brought my car to fix it to be repaired the work done it’s always been outstanding
8/28/2019
SAMANTHA S. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Fix Auto in Costa Mesa is absolutely amazing!
I was referred to them by my insurance company so I was slightly hesitant but called them to see when I could come in for an estimate. I needed to get in as soon as possible and spoke with Lynnsey and she was able to get me in within an hour to get my car looked at by Jorge.
Once I got to the shop, Lynnsey remembered who I was and was super friendly, she offered me coffee/water while I waited for the estimate to be completed. Jorge was very knowledgeable and went above and beyond with answering all of my questions in regards to the repairs and the next step I need to take with the insurance company.
The following day, I spoke with James over the phone to schedule my drop off appointment on a Monday. He helped me find the right Enterprise location that they work with and made sure I would be able to drop off my car super early in the morning so I wouldn't be late for work. I was really nervous about dropping off my car and then not making it to work on time and he assured me he would streamline everything for Monday morning. If it weren't for James, I would have been panicking Monday morning trying to get to Enterprise.
Once my car was dropped off, I received email updates from Fix Auto throughout the day and final repair costs from Lynnsey via email, thoroughly explaining everything to me. My car was even finished a day earlier than they originally expected and due to my work schedule Lynnsey, Jorge, and James stayed a few minutes late to assist me so I could pick up my car after work.
All three of them were tremendous help and am so grateful to them, they made this entire process and dealing with the insurance company so much easier for me. And of course, my car looked amazing when I drove off with it. I highly recommend Fix Auto to anyone who is in need of auto repairs.
8/28/2019
Rahman M. VERIFIED CUSTOMER
Vehicle Make : JEEP
Mayte took great care of me and my vehicle. I was updated throughout the whole process. Excellent care and my vehicle came out looking like new.
8/28/2019
EMILY A. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Excellent job! I am very happy with the quality of work completed on the care and the wonderful customer service I received throughout the process!
8/28/2019
CAROL O. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Yes jorge was fabulous he handled everything and i didnt have to worry about anything he went well beyond the call of duty. Thankyou. CAROL O
8/28/2019
JOHN S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
You guys are very efficient and fast. No messing around or taking your time. Stephanie Harris is very helpful and understanding.
8/28/2019
JOHN H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great job and completed as promised.
8/27/2019
RICHARD O. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Everything was handled very well. I am completely happy with the way I and my car were treated by Alyssa and Jesse.
8/26/2019
JAIME M. VERIFIED CUSTOMER
Vehicle Make : JEEP
Your staff was absolutely amazing in keeping me informed of our repair during this stressful time. Both Chris and Christine were extremely professional and helpful throughout the entire process. My wife and I really appreciate the fantastic service. Thanks guys!
8/26/2019
RICHARD A. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Very friendly and pleasant staff. Excellent repair. Thanks!
8/24/2019
TONI C. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Excellent service
8/24/2019
Brenda S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Above and beyond job. Very friendly people..Soooo grateful!!!
8/24/2019
KEN M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great work and service
8/24/2019
JAMES L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Jorge is very helpful and I got my car sooner than expected with perfect job done.
8/23/2019
ANNA G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I had a great experience with your auto body shop. First of all I have Mercury Insurance which I liked how the receptionist was able to handle our check in quickly and efficiently. She was also very kind and helpful with any questions I had. In fact all the staff that I came across were very courteous. I also liked how l was kept informed by text on the progress of the work being done on my car. I hope I will never need to have any of my vehicles work on again, but if I do I would return to Fix Auto again.