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Real Reviews from VERIFIED CUSTOMERS
John A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our car was in the shop for a long time (3 weeks) but fix auto did a good job the first time. Thank you
7/14/2017
Margaret R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and finished sooner than expected. Looks perfect!
7/13/2017
Jimmy T. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job all around! I was very impressed with the body work, it looked like it was brand new. I really loved the option of getting my communication through text messages. Lynnsey's instructions and guidance made the process very easy. Thank you guys again for the awesome job!
7/13/2017
Wendy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a very well done job,thank you so much.
7/13/2017
Tiffany N. VERIFIED CUSTOMER
Vehicle Make : Nissan
I completely satify with the job that Fix Auto did on my car.
7/13/2017
Walter P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good repair job. Everything seems to be okay.
7/13/2017
Camille C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was completed in the estimated time. I loved the updates via text and the professionalism of the staff!
7/13/2017
Kathy R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very happy with the fast service and especially the customer service. Everybody was very friendly and helpful and knowledgeable. I even felt spoiled with my rental car being called for me and when the first rental car place didn't answer,(which I had the same problem btw) she called another one right away so I would have my car asap and also called the insurance and handled that change. That is going beyond my expectations and thank you for that! I will definitely recommend you ????
7/12/2017
Phuongmai C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fix auto repair keep us up to date regarding status of the car. It's on schedule.
7/12/2017
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nancy was extremely helpful and professional.
7/11/2017
Vanessa L. VERIFIED CUSTOMER
Vehicle Make : Scion
Great customer service and quick turn around time
7/10/2017
Julie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fix Auto Yorba Linda did a GREAT job on the repair of my car. i appreciated receiveing text messages from them during the repair process to keep me Informed of the progress during the few short days that they had my car. Once I saw how beautiful my car looked after the repairs - I felt like I was driving a brand new car again! Thank you Fix Auto Repair!
7/9/2017
Michelle J. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff was VERY friendly! I appreciate them checking me in & explaining the process very comprehensively. Jessie & Veronica (I hope that's their names I am not near my paperwork)were very accommodating & nice. Additionally, the manager created a very welcoming environment. This is the type of customer service everyone deserves, but after an accident you really need extra TLC & they provided that for me????????.
7/8/2017
Earl S. VERIFIED CUSTOMER
Vehicle Make : Kia
I was totally satisfied with the repairs that were done, and will certainly recommend family, friends and co-workers to FIX-AUTO Montclair if they ever need to get body repairs and paint. However, I was not pleased that a thorough inspection was not done after the work was completed. Whomever removed the rear bumper to paint it failed to check the rear brake lights and turn signals. We went out the same evening and discovered the turn signals and brake lights on the right rear were inoperable. Upon inspection, I discovered the light harness had not been plugged back in. I plugged it back in and the turn signal and brake light are now working as designed. Rest assured this event will not deter me from giving your organization a "10" on the survey, and especially to your employee Christopher Elguea.
7/8/2017
Vanessa M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good jobs ladies and gentlemen.????????
7/8/2017
Catherine E. VERIFIED CUSTOMER
Vehicle Make : Kia
Nancy was friendly and very helpful
7/8/2017
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service!
7/8/2017
Alesia J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent quality of the repair -- my Mercedes looks good as new. Great customer service. Very attentive staff kept me updated all throughout the process with timely text messages. Couldn't be happier.
7/8/2017
Brittany B. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs I came in for were done perfectly and made me very happy. However, I noticed today that the handle to roll down my right passenger window was broken off while my car was in the care of Fix Auto Irvine. This was NOT broken prior to my bringing the car in. I'd like to know why access to my back seat was needed to begin with, as the repairs were performed on the exterior of the vehicle. Please contact me to discuss repairing this handle, thank you.
7/8/2017
Karon K. VERIFIED CUSTOMER
Vehicle Make : BMW
From start to finish everyone was professional, efficient, and helpful. Kept me informed at all times. Took care of insurance coverage. I was very impressed with office, workers. I would definitely recommend and would use you again if needed. Thank you all
7/7/2017