I really think you guys could have better communicated with my insurance about the fault and who had to pay the deductible. I was rear ended and still had to pay the 500 deductible to get my car! And the receiver on my car was damaged and you tell me to go to where it was purchased and get a new one and submit a bill to my insurance for repayment, that should have been you getting a new one and having it replaced
9/22/2017
Bryan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was finished in a very timely manner. The repairs were prestine and the staff was warm and friendly. Everything was incredibly easy to take care of and was a pleasant experience from beginning to end. Thanks so much!
9/22/2017
Vernon A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found the staff and the updates on my auto repair. Formative and appreciative I found that the text updates on my auto repair were very informative and I appreciated them very much
9/21/2017
Alyssa L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Woo hoo! Thanks Angela and Vivian. I received my car sooner than expected!!
9/21/2017
Kimberly G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a great job! And they had great communication through the process.
9/21/2017
William G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rate u a 10 tx
9/19/2017
Jane D. VERIFIED CUSTOMER
Vehicle Make : Audi
The repair on my car looks good! They did a good job!
9/19/2017
Jane D. VERIFIED CUSTOMER
Vehicle Make : Audi
The repair on my car looks good! They did a good job!
9/19/2017
Rex W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck came out great and your staff was extremely professional!!! I'd recommend your shop to anyone of my family and friends in the future if needed!!
9/19/2017
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Easy, efficient.
9/18/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First of all i was hesitant taking my Chevy Silverado in to get fixed. I have been driving around with 2 very minor fender benders for a little while which was just embarassing period. Just wasn't looking forward to having to deal with the insurance adjuster and also with the body shop too. But i have to say that working with Joe at Fix Auto of Orange made everything so simple and easy. I received daily text and emails with the progress of the work getting done which is smart. I would totally recommend clients in the future to their shop.
9/18/2017
Maggie C. VERIFIED CUSTOMER
Vehicle Make : Honda
Auto fix have great customer service and they work fast!
9/17/2017
Ruben C. VERIFIED CUSTOMER
Vehicle Make : GMC
very courteous and knowledgeable staff. Kept us informed throughout the entire transaction!
9/17/2017
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Buick
Liked being kept informed about progress.
Work completed on time.
Very pleased with work done.
Very good customer service??
Thank You ??
9/17/2017
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Nissan
The gentleman who handled the my vehicle estimate the first time did not take take pictures of the damages. I explained him that I my vehicles have been repaired there twice before and I was going to have my truck repaired there again because they do good work, so I surprised he didn't take pictures the first time.
9/17/2017
Siamak E. VERIFIED CUSTOMER
Vehicle Make : Kia
Good job
9/16/2017
Georgina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt delivery time, courteous and friendly staff, good updates on the status of the repairs
9/16/2017
Thelal S. VERIFIED CUSTOMER
Vehicle Make : Buick
Amazing work
They kept updating me with information
And the car was finished early
Thank you so much
9/16/2017
Lauren W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fix Auto was amazing. Kim was kind, knowledgeable, and helpful. She helped me get a rental when Her failed to call me back. They even washed my car! I am so pleased and my car looks great! Thank you!
9/16/2017
Holly W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service. Staff was extremely friendly and personable! I will definitely be back if anything is needed in the future!