Corey was awesome and I'm extremely pleased with the work!
12/28/2015
Edward M. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely SATISFIED from the staff when I was greeted at the front door, consult, text messages on how far work was being completed to the time I picked up my car. Stellar, stellar service from everyone at TBS in McKinney! I would definitely recommend everyone I know to come here! Job well done by all!!!!
12/28/2015
William P. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys do excellent work, that can be trusted.
12/23/2015
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
Had a problem with over heating. You came out right away to fix it quickly, which was great. Probably should have done more of a test drive to check this before delivering the car. We are happy with the work so far, just had some issues.
12/19/2015
Dan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Other than the following, I was very pleased with the repair.
You have been texting my husband about my car during the repair, although you did have MY number. This car is not my hisband's car. We simply share the insurance policy. His name is first on the policy, which is likely why you were keeping HIM informed rather than me. He didn't mind forwarding the messages on to me, but he shouldn't of had to do that. You should make sure whoever your texting is the owner/operator of the vehicle you're repairing. This make the customer think The person you're wanting to please is the person paying the bill.
12/18/2015
Sue B. VERIFIED CUSTOMER
Vehicle Make : GMC
Job well done. Appreciated being kept informed and courtesy of the employees.
12/17/2015
Kurt W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service from everyone! the Geico adjuster, the car rental folks and the body shop.
I'll be bringing my car back in after hunting season to get the brush scratches buffed out!
Thank you for everything!
12/16/2015
Peter C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful experience! Excellent repair job (can't even tell)! And, I believe this is the 1st time I've had a vehicle serviced or repaired and actually considered it a pleasant experience...thank you!
12/14/2015
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Kia
Gary is the best, he got the work done quickly and my car has never looked better!
12/12/2015
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Ford
The work on the bumper was nicely done. The only comment I have is regarding customer service--I only began receiving status information after two attempts to gain information by phone proved to be ineffective. I was initially told service would be 2 days. Nearing the end of the 2nd day, I began attempting to seek status information. Both attempts were greeted by "what insurance?" And the first call was directed to voicemail of which no return call was made and the second was directed to a continuous loop of The Body Shop information greeting. I finally tracked down the cell number of the insurance adjuster that initially helped me--incidentally her attention to customer service to begin with prompted me to have The Body Shop do the work on my vehicle.
12/11/2015
Kendall M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Completely the most professional body shop. I have ever been to.
12/10/2015
Steve W. VERIFIED CUSTOMER
Vehicle Make : Honda
You always do a great job! This is the only place we trust in repairing our vehicles.
12/10/2015
Sally R. VERIFIED CUSTOMER
Vehicle Make : Honda
Joel was amazing in keeping me well informed. It's certainly nice to see a business conduct their operations with efficiency and integrity. Thank you again!
12/9/2015
Iris G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to start off by Thanking Joel Hill for the wonderful and rapid experience at The BodyShop . He is such a pleasant man and kept me well informed of my vehicle . He even went beyond to help me move my kids car seats back from our rental . I would defently come back here for my future repairs ! Thanks again
12/7/2015
Crystal W. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely outstanding! Joel and Jordan (progressive agent) were absolutely amazing. Best car repair experience ever. Hopefully I won't need your services again, but if I do you have a repeat customer.
12/6/2015
Fernando M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Better and more timely pictures of my repair under way would have made this experience even better.
11/29/2015
Stuart D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service.
11/28/2015
Charles B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The engine on my vehicle is still not working properly.
11/22/2015
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : Ford
You couldn't have made the experience any better! I will definitely recommend TBS to friends and family. Thank you so much!!
11/20/2015
Cheryl D. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was so nice, kept us updated throughout the entire repair process! The repairs looked great & our car had been detailed beautifully! Very happy & satisfied. This will be our Body Shop of choice & for referrals!