I was updated throughout the whole process and welcomed when dropping the car off. Everything was explained to me by Rafael from beginning to the end. Great great service I definitely recommend this place to any and everyone!!!
7/27/2019
**** H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Very satisfied with the Daily communication on the repair of my truck not only by txt but also with Jerry calling right after to keep me updated also my repairs were done sooner than the date promised thanks for such a great job!Jerry,excellent service
7/27/2019
JASON P. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Jerry was very helpful he answered every question I had and was very professional. I will recommend my friends and family to your business because of the great service I received and Jerry being very courteous.
Thank you
7/26/2019
MICHELLE R. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great job!
7/24/2019
GABRIELA H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Everything was great! Every one in the team did an excellent job. All the workers were amazing.
7/24/2019
JOHN P. VERIFIED CUSTOMER
Vehicle Make : KIA
This was my third time using 1st Certified and I've always had superb customer service and high quality repair experience with them. That's why I continue to use their service. George Cervantes has been my customer service provider each time, and he has been outstanding.
7/22/2019
DEBORAH B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jerry is an outstanding representative for your company. I rate him a 10 plu. I received daily phone calls and texts about the progress on my car. I would highly recommend this business to all my family members and friends due to Jerry’s handling, care, and updates about my car.
7/20/2019
RYAN M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and professional work ethic. Keep up the awesome work that you guys do. Thanks again for the phenomenal work on my vehicle.
7/20/2019
BRITTANY S. VERIFIED CUSTOMER
Vehicle Make : Honda
The text updates were great & service was quick!
7/19/2019
ADAM S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything with my car was handled very professionally and I was kept informed every step of the way. The customer service was fantastic and the work that was done was terrific as well.
7/19/2019
CLAYTON L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone who assisted me was very very knowledgeable nice and very kind from the young lady at the front desk to my claim adjuster Raphael they both win out they way to assist me in everything I need I would highly recommend you guys see anybody
7/18/2019
CHRISTIAN S. VERIFIED CUSTOMER
Vehicle Make : RAM
George and the entire crew in San Bernardino were incredible. The quality, communication and results speak for themselves.
CHRISTIAN S
7/18/2019
JUDITH C. VERIFIED CUSTOMER
Vehicle Make : Honda
When I picked up my car it looked brand new. All of the people that I interacted with on the phone we're extremely Pleasant, especially Len. I am so happy that Rock Honda referred me to 1st certified. Thank you very much.
7/17/2019
NERY L. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I was satisfied with the customer service and the job well done you guys did with my truck. Also, want take the time and thank Rafael **** for helping me out and for answering all my questions and for providing me with constant updates on the work progress with my truck.
7/13/2019
EVERADO Q. VERIFIED CUSTOMER
Vehicle Make : KIA
First Certified Collition Center did a great job on my Kia Forte 2018 and had it ready sooner than I expected.
7/13/2019
ALFRED Q. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Upon supplemental approval of claim, service was great. They (Len) kept me informed on the progression of work and repairs. They did a fantastic job on the repairs and made me a very satisfied customer. They came highly recommended from my Subura Dealer which i trust since they service my subaru. I would highly recommend them to everyone.
Al Quevedo
San Bernardino
7/12/2019
HOPE H. VERIFIED CUSTOMER
Vehicle Make : JEEP
Jerry was great. The girls and him kept me well informed about the progress on my Jeep. Thank you.
HOPE H
7/12/2019
RASHAD C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome service George was perfect help me with everything
7/10/2019
ESTHER C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Lenin was very nice and helped me with all my questions and felt so comfortable talking to him
6/29/2019
CHRIS H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everything was well done and done in good time. Thank you.