George was really great, keep me up to date with the progress of my vehicle, when I got it back I started the car and noticed some lights on that weren’t suppose to be so I let George know right away before I left and he adressed it right away and got another team member to fix the issue, they even took it on a test to make sure they all went off. very nice employees, I would definitely recommend them to anyone.
9/26/2017
Dean L. VERIFIED CUSTOMER
Vehicle Make : Kia
Great servies. Great help and curtious.
9/22/2017
Maria G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good job and faster the receptionist lady she's very nice person
9/22/2017
Ricardo M. VERIFIED CUSTOMER
Vehicle Make : Honda
Your customer service and attention to detail is outstanding. Shout out to George and Jessica and your entire crew for a job well done! Thank you.
Ricardo M
9/9/2017
Jenny G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone very nice and helpful.
9/9/2017
Dina Z. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was not to my satisfaction
9/9/2017
Rafaela C. VERIFIED CUSTOMER
Vehicle Make : Honda
Bill was awesome so was the front desk receptionist kind friendly very professional made my experience a great one
9/8/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service!
8/31/2017
Amy M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very satisfied, and will recommend family and friends to 1st certified
8/30/2017
Raymond K. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did a great job.
8/25/2017
Celeste R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Raphael was very helpful throughout the whole process and always kept me informed.
8/24/2017
Benjamin F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good communication
8/21/2017
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Ford
Your staff was helpful and explained the process of my claim. I didn't have wait long for filling out paperwork and they knew I was coming. The workmanship on the repair was excellent and I am very satisfied with the work.
All your staff, from the receptionist to the representative handling my claim were professional and knownledgable about my claim. I will using your company again and will recommend them to family and friends.
Respectively, satisfied customer
Kenneth W
8/17/2017
Raul A. VERIFIED CUSTOMER
Vehicle Make : Honda
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8/12/2017
Jane L. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were excellent !
8/10/2017
Fatima H. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was helpful in everyway , even though my insurance couldn't fix my van because of the value of the van.
8/5/2017
Angelia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
George was great and kept me up-to-date on all my repairs for my car! The receptionist was friendly as well. Great customer service experience overall!
7/31/2017
Nickey-lee S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
the only thing is my passenger left side is tricky to unlock ,other than that I'm so happy !!!
7/29/2017
Delphine G. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm completely satisfied. My advisor, George Cervantes, was very professional and friendly. His positive attitude and willingness to ensure my car car was completed to my satisfaction goes without saying. He kept me updated and explained what work would be done. Jessica was very friendly and professional an an asset to 1st Certified.
7/28/2017
Angelica R. VERIFIED CUSTOMER
Vehicle Make : Scion
I was so happy at how fast they repaired my car and it looks perfect ! Thanks so much !