This was my second time using this company very satisfied wont go anywhere else for my car repairs love the updates daily by text and accuracy on time frame will refer to others
12/5/2017
Eldred G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Clean, professionally run shop. There are a couple of minor blemishes to be corrected. Main issue is that the passenger side window and lock are not working. The inspector said that he will correct these issues on Monday. I am willing to redo this survey after these issues are corrected.
12/3/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Nissan
George is really helpful and Jessica is friendly and easy to work with 1st certified has done great work on my car every time.thank you
12/2/2017
Ray S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much, Rafael! You are professional and definite asset to the company! Ray S
12/2/2017
Ray S. VERIFIED CUSTOMER
Vehicle Make : Ford
The crew made me feel special and took time to explain all aspects of the job. Thank you!
Everyone was so polite and clearly explained what to expect. I received text messages from you on updates regarding my repairs. I am really satisfied with the work you did. The car looked new. I would highly recommend your collision center to others. Again THANK YOU
12/1/2017
Veronica G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really liked the emails updating me about my car, courteous staff, and a job well done on my car. Thank you all very much for your services. God bless.
12/1/2017
Melony W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Customer Service.
11/28/2017
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Honda
Len was a great contact. He kept me updated on all repairs and all issues I had were taken care of on the spot. Thank you!
11/23/2017
Keith A. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy with the job they did with my car ????
11/23/2017
Kim W. VERIFIED CUSTOMER
Vehicle Make : Kia
It was dark and I didn’t get to inspect my car properly. When I got it home in the lit up driveway I noticed a list of things that were not completed, missing or wrong. ****- the undercarriage of the car is not attached in the back and it is just hanging . 2- there are still black marks on the passengers side where the damage was done on the car. 3- the front mud shields/flaps were not replaced. 4– the overspray or sanding reminance was not blown out of the engine compartment and is comepletly covered. We Will check again in the daylight to see if there is anything else and inspect the actual paint job. Mistakes happen, we all make them but this is a list of things and gives concern that the rest of the work was just tossed together with minimum care. The customer service is great however and Jessica at the front desk and Rafael have been a real pleasure to work with. Will get back to you after we inspect in the daylight.
11/21/2017
Jenni T. VERIFIED CUSTOMER
Vehicle Make : Kia
Huge thank you to George from the San ber. Shop. I had such great customer service from everyone! You can tell that treating customers with respect in a timely manner is very important to You! Thanks again!
11/18/2017
Scott &. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was surprised to find all of the graphics, ie clock, date, etc was all messed up. Also the front windows didn’t respond to going all the way up or down automatically when the drivers side button was pushed or pulled. I have not been able to get any of these problems restored. The paint restoration is perfection!
11/14/2017
Amanjeet/nirmaljit C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very great customer service
11/11/2017
Leticia S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service & the outcome was amazing my car looks good as new!
11/8/2017
Oscar V. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work
11/7/2017
Ismael S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Really Job im satasfied with the work you did, thank you.
11/4/2017
Jean W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very professional and timely service! Very knowledgeable people who strive for perfection! Many thanks for the outstanding service!