I liked being informed how the repair of my car was going, also Mr. Rafael **** was very profesional and pleasant made such a stressful situation easier. Thak you
5/25/2018
Kevin T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the personal and excellent service
5/25/2018
Scott A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done well and we were kept up to date with the progress of the job.
5/19/2018
Miguel R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful job thank you so Mach’s
5/18/2018
Maria C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the great customer service!
From the moment I arrived and greated to the moment I picked up my car. I was happy to receive the text messages with updates.
Thank you for making this an easy experience.
M. Copeland
5/13/2018
Linda R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and customer service!
5/12/2018
Rebeca L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys did a good job on my car thank you
5/11/2018
Amy D. VERIFIED CUSTOMER
Vehicle Make : Nissan
grewt job! no complaints
5/11/2018
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Ford
A misunderstanding on when to drop off my truck resulted in an unnecessary trip. A phone call could have fixed that. Initially a free car wash was mentioned, but then upon completion I had to ask for the car wash. Is it included out not? After the car wash, no one let me know if the truck was ready. I got in and the keys were not in the ignition. I stood around for a while until I figured out the keys were on the windshield on the windshield wiper. Also, in the waiting room, a distasteful adult oriented TV show came on. I was waiting with my 12 year old daughter. Overall I would say First Certified Collision Center could improve in these areas before I would consider them excellent or professional.
5/8/2018
Mary V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Certified Collision accommodated first by giving me a ride to Transit Station during drop off. Then when I could only come on a Saturday to pick up the car, they accommodated my schedule again.
5/7/2018
Lisa E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice folks, fine work. Thank you!
5/5/2018
Jorge A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
George was beyond every speciation, great customer service, respectful and very committed to do the best work, I highly recommending this company.
5/3/2018
Teresa F. VERIFIED CUSTOMER
Vehicle Make : Kia
You made my car look brand new. I'm very pleased with the work you did.
5/3/2018
Monica A. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a great customer service experience. George constantly called me to let me know the progress of my car. I am a very satisfied customer. Thank you!!
5/2/2018
Bobbie G. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a good job with the body work, but the car is overheating and has a check engine light on, and has to go back to the shop so I’m still carless.
5/2/2018
Denise B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love how I was kept up to date on the repairs to my truck.
Mr. Fisher was very respectful. And did a great job with letting me what was going on with my truck.
5/1/2018
Miguel C. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing work on the repair on my car, everyone there was very professional and were great with answering any question I had. They kept me updated on my car and how the repair was going. George was very helpful in answering my questions. I am very satisfied with their service. Highly recommended!
4/29/2018
Tiffany U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service.
4/29/2018
Jose D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for a job well done
4/28/2018
Albert T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service and hospitality was above reproach. The frequent up-dates impressed me.