Excellent in all respects. Very nice staff. Excellent communications recststus of work. I can’t think of anything that could have done better. Special thanks!
12/8/2018
Freddy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service from everyone that I interacted with during the repair process.
12/5/2018
Cesar V. VERIFIED CUSTOMER
Vehicle Make : Infiniti
We had a very satisfactory experience, the process was smooth and fast. Thank you
12/1/2018
Christa P. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great experience from beginning to end! The communication was excellent, attention to detail was top notch, and the car looks fantastic. I appreciate the car wash as well - would 100% recommend Pacific Elite to everyone!! Thank you trevor and team!
11/27/2018
Barbra S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every Pacific Elite employee that I ran into was completely professional. I received daily updates on the progress of my vehicles repairs. Representatives contacted me as well by phone. They returned my car to me in a better condition not only as regards the repairs but professionally polished and cleaned and included some other work without charge. A truly considerate and professional job was done.
11/23/2018
Auston B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for fixing my car
11/23/2018
Kirstin L. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is the second car that Pacific Elite has repaired for us. They are very attentive and kept us informed about the repair.
11/22/2018
Catherine R. VERIFIED CUSTOMER
Vehicle Make : Volvo
I am so grateful to have my car back in time for Thanksgiving! It looks great!
11/21/2018
John P. VERIFIED CUSTOMER
Vehicle Make : BMW
Absolutely, George and Nancy are wonderful!
11/17/2018
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went smoothly, job well done
11/16/2018
Jason T. VERIFIED CUSTOMER
Vehicle Make : Lexus
LOL....I’m here every few months!!! Trever is the best!!!!
11/16/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Audi
Awesome experience!!! Thanks Trevor and team!!!
11/16/2018
Charles G. VERIFIED CUSTOMER
Vehicle Make : Porsche
The attention we received was both professional and personal. We felt extremely comfortable in working with Pacific Elite. Their form of customer communication is absolutely outstanding. We were never left in the dark. I will use Pacific Elite should future needs ever arise.
11/15/2018
Orval M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thanks for repairing my car. You went beyond my expectations.
Great job.
Orval
11/10/2018
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!!! Excellent my car looks great
11/7/2018
Colin V. VERIFIED CUSTOMER
Vehicle Make : Ford
Trevor and the team at pacific elite have once again managed to make the repair of our car as seamless and easy as possible. They kept us informed throughout the repair. They also did an amazing job. We are so thankful that USAA has recommended and used this facility. We constantly recommend this repair shop and USAA. Customer service is impeccable.
11/1/2018
Alexander H. VERIFIED CUSTOMER
Vehicle Make : Toyota
been bragging to friends and family about what a professional and thorough operation you run. Did a quick search and Q&A and understand that you guys are privately held and widely dispersed in your locations. Clearly, that it testament to your success. Keep up the good work and I will not only recommend you in the future but likely use you, too!. Thanks.
10/27/2018
Juan Manuel. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and completely satisfied
10/25/2018
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Your service and the quality of the repair was better than I ever expected or have received at any other body shop! Thank you Trevor! I felt like you went above and beyond to make everything easy for me. It was completed faster than I thought possible!
Thank you so much!
Lisa
10/25/2018
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Audi
Trever and his team are amazing! My car was ready a whole day early . They did a fantastic job. My car is beautiful again. ????