You were truly a remarkable company who did not only repair my car but kept me updated throughout the process. I will definitely recommend this company to others. Also, thank you for the wonderful car wash completed afterwards. I’m one satisfied customer!
9/4/2019
NEIL K. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
They were very fast and easy to deal with and my car looks brand new. They did a very excellent job.
8/31/2019
JANET G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I am a return customer. Was happy with the work that was done a few years ago and was impressed with Tyler/Taylor’s customer service and professionalism. This time around Jonathan took care of my claim and was equally great.
8/30/2019
SHAWN H. VERIFIED CUSTOMER
Vehicle Make : PORSCHE
Excellent communication and customer service. Car looked great too!
8/29/2019
PEGGY E. VERIFIED CUSTOMER
Vehicle Make : MAZDA
They always make sure you are satisfied. Unfortunately, this is the second time I have needed them, but they make sure everything is perfect.
8/29/2019
WILLIAM S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Communicative, good work, car looked great, everyone positive and friendly.
8/29/2019
ANDREW N. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Very professional with continuous progress updates.
8/29/2019
MARILYN B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Very professional and a pleasure ttwprwith
8/29/2019
DOUGLAS T. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The team at Pacific Elite were professional yet friendly. I was updated regularly and treated very well. The car was completed earlier than I expected, and looks fine.
8/24/2019
PHILIP D. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Good Service. Pleasant and efficient staff.
8/18/2019
S VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
best service and quality work.thu so mutch .Trevor iS
8/17/2019
MURTHY S. VERIFIED CUSTOMER
Vehicle Make : ACURA
Repair was not done properly. Car stalled day of pickup. Engine overheating and running rough. Looks like cooling system wasn’t put back correctly. .
8/17/2019
CHRIS L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Everyone was so pleasant and accommodating, especially Trevor the manager. He want out of his way to help us. The young woman st the front desk was very pleasant too. Our car looks great.
8/16/2019
REYNA B. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for keeping me posted about the repairs of my car. I thank the team that worked on my car to fix it. Great job!!!
8/10/2019
Raymond P. VERIFIED CUSTOMER
Vehicle Make : DODGE
Our baby is better than ever expected, above and beyond can't say enough enough about the care that you guys are taken for our baby we will recommend you to everybody we know.
8/10/2019
ALANNA N. VERIFIED CUSTOMER
Vehicle Make : JAGUAR
Everyone was so kind and conscientious. Would return if necessary. Hopefully NOT!
8/7/2019
ERIKA R. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Trevor was awesome! He was very communicative throughout the entire process of my car repair and had a very kind and friendly personality. The front desk girl (I’m sorry I never got her name) was also so nice and welcoming!
8/2/2019
ELIZABETH R. VERIFIED CUSTOMER
Vehicle Make : KIA
The team at Pacific Elite Collision superseded my expectations! First time dealing with an accident, they walked me through the whole process and kept me updated with the progress of car repairs. My car was repaired in a couple of days and I appreciated the car wash! My car looks brand new!! Thank you team . I also would like to note they were awesome in facilitating my car rental!
7/27/2019
MARY T. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Trevor Peterson at the Costa Mesa shop on Placentia Ave. was a pleasure to work with. Gema **** always very helpful and friendly. Big thank you to the behind the scenes guys working on my car. The damaged rear bumper looks new--really nice. And when I picked up my car it was clean inside and out--including the wheels. Fast, professional service--highly recommend.
7/26/2019
KERIC K. VERIFIED CUSTOMER
Vehicle Make : JEEP
The staff was very helpful and thorough. My keys were returned without my house key! Unacceptable and frightening.