Best customer service. I wouldn't take my vehicles any where else! I will highly
recommend Pacific Elite.
9/4/2015
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Volvo
All of the front office staff were extremely helpful and courthouse to me. The workers in the back did a beautiful job repairing and painting my damaged bumper on my Volvo.
I have used the same crew years ago before the change in owners and they continue to be professionals in all aspect of their jobs. The company can be Proud to have such a great group working at this location that customers like myself will refer friends and family to. Thank Them All for me.
Patricia P
9/4/2015
Henry L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was really polite. When I first got into the office, Mark helped me assess the damage and was very assertive. Also, repair times were a lot quicker than reported. When I couldn't get a ride to the shop, Trevor arranged Jose to come pick me up, who was also very patient while trying to find my location. I also appreciate the detail your shop gave my car. Thanks!
9/2/2015
Steven S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work
9/2/2015
Phil L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent repair! Can't tell there was ever any damage. Thank you!
8/27/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding
8/27/2015
Max R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job!
8/26/2015
**** R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Such a great experience. They walked me through every step of the way and kept me updated and informed at all times. 11 out of 10 stars!
8/25/2015
Judith L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pacific Elite personnel and especially Trevor, made this experience non-stressful. I was kept up to date on the stage of repair the car was in and also with any delays that might happen. Trevor offered to find me rates on a rental car and made sure that I had transportation during the repair. The car was returned to me in beautiful shape. It was clean and I could not detect any place where the vandalized damage occurred. I will recommend this center to everyone. My grateful thanks. J. Lecocq
8/23/2015
Linda B. VERIFIED CUSTOMER
Vehicle Make : Ford
This is the most amazing group of people! I was kept in the loop on every step of the way! Trevor you calmed my nerves and kept me from pulling my hair out. My ford had less than 13,000 miles on it and was almost totaled. It is perfect now and I will always refer pacific Elite to anyone and everyone needing prompt efficent service and the very best care!! Love you guys!!
8/23/2015
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : BMW
I had a very good experience here. The work was done well and in a short amount of time. Trevor and the staff were incredibly nice. Thank you!
8/21/2015
Sonia F. VERIFIED CUSTOMER
Vehicle Make : Nissan
They are a good workers they explain to me everything about they fixed my truck before and after. They did really a good job.
8/20/2015
Claire L. VERIFIED CUSTOMER
Vehicle Make : Ford
Trevor was awesome and made my experience very easy and very convenient, as we all know these incidences can become a real headache. Thank you for your great customer service and satisfaction. I highly recommend your facility.
Claire L
8/14/2015
Tristan A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great Job and service was excellent
8/13/2015
Francis B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am really impressed with the quality of service, combined with the interest trever took in providing me with information all through the repair time. The car was repaired in an unusually swift time and the whole process couldn't have been easier for me.
8/11/2015
Uwe M. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a great experience with you guys, especially Trevor. He kept me informed the whole time. Was friendly and efficient. My car got done sooner than I expected, so that was great. My car came back so beautiful, and that's hard for an 11 year old car. So clean! Thank you so much and I would recommend you guys in a minute. Thanks again, Rose ****
8/1/2015
Bette M. VERIFIED CUSTOMER
Vehicle Make : Lexus
This is my second time to do business with you. Thank you for getting the car repaired so quickly!
8/1/2015
Tom A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quality work and friendly demeanor at a reasonable price
7/29/2015
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Trever is AWESOME to work with.
7/25/2015
James F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with Pacific Elite was outstanding. The entire staff was great to work with, especially the lead manager, Trever. He provided exceptional professionalism throughout the entire process. He provided a full and detailed repair bid, arranged my need for the rental car agency, and finished the job a week ahead of schedule, of which I found remarkable. The customer service and the repair work was excellent. I would highly recommend the Pacific Elite Collision Center in Costa Mesa to everyone I come across the is in need of car repair work.
Best Regards, James F