Trevor Peterson was exceptionally professional in explaining what needed to get done and communicating progress on an ongoing basis so we could plan around the repair. His demeanor was down to earth, cool and calm. Kelly was also caring and meticulous in handling the administration. The work itself was of high quality and we appreciated the detailing. Many thanks
12/5/2015
Noziswe M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Mark was great!! Everything I expected and more. He really delivered and I am more then pleased with my car! Thank you so much for everything. Great customer service all the way around.
12/4/2015
Penelope V. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Exceptional service
12/3/2015
John P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job
12/3/2015
Elizabeth V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I've had dealings with Trevor and trust my car with him. Hopefully I won't have a need but should I Pacific Elite is where I would take it.
Thank you for taking good care of my car.
11/28/2015
Naomi Y. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service good communication and got the job done quick
11/25/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for doing such great job on car. We receive excellent service from Trevor Peterson throughout the whole process. He kept us informed of the progress with Text messages and phone calls. We highly recommend Pacific Elite.
11/20/2015
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I'm very happy. My car looks like new and best of all, I dropped my car off on Monday morning and had my car back on Wednesday. It doesn't get any better than that. Great service and great staff. On a scale of **** to 10, (10 being best) I give Pacific Elite a 10.
11/19/2015
John A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent staff and body shop. I made the right choice and now I will refer you to anyone that needs body work. Thank you for being so prompt and professional.
11/19/2015
Renee G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Your center does great work and the communication is excellent!
11/18/2015
Jim F. VERIFIED CUSTOMER
Vehicle Make : Kia
They very professional and out preformed my expectations. Trevor kept me up to date on all issues.
11/18/2015
Gary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone very professional and friendly. The Waiting area was VERY clean and inviting. Car was ready ahead of schedule. Received personal telephone calls every few days telling about the progress of the car. Mark McNeil Was very professional and helpful.
11/17/2015
Wendell S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Wonderful approach in working with the customer for job well done. Thanks. Wendell & Barbara Sawyer
11/15/2015
Mark R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff was very friendly and helpful. I didn't have to worry about a thing. Thank you!
11/13/2015
Tina H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Prompt and professional.
11/13/2015
Susan N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your company does good workmanship and I am very impressed with your flexibility and collective talents.
Best regards to your continued success.
11/5/2015
Alysse P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for your great service
11/3/2015
Krista F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris was great and this was the easier part of my accident process. Thank you!
10/30/2015
Timothy D. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was handled efficiently. Service was first rate. Regular updates about progress on the job were especially helpful.
10/24/2015
Susan Y. VERIFIED CUSTOMER
Vehicle Make : BMW
High grades on:
Communication/Follow-up
Used BMW parts
Quick turn around time
Car was washed and clean inside and out at pickup
Made paperwork/insurance easy
Nice clean facility
Nice people
Items to improve:
Left a part off on the inside of the driver side but I was able to snap it back myself.
The side rear panel on drivers side that was replaced is not as flush/smooth as the passenger side ....sticks out slightly.