I think they could have done a better job of cleaning the truck after they were done with it.
5/1/2017
Stephen R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very poor communication while my car was there. They did not get the repair work done as scheduled, and probably would not have informed me that they were not going to make the schedule until the last minute, if I had not called them to find out. We're supposed to be done on Friday, then was promised for Monday, And finally got done on Tuesday. Every communication was initiated by me, not from the dealership
4/22/2017
Michelle K. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the work done on my car and done before estimated timeframe. Everyone was very courteous and helpful! I'm very happy with the work that was done on my car.
4/1/2017
Jed B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just a Big Thank You!
Job well done I would definitely recommend Hoffman Ford to others.
1/11/2017
Salvadore S. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair work was invisible.
1/10/2017
Bobbi H. VERIFIED CUSTOMER
Vehicle Make : Ford
I received emails and when I requested they contacted me via phone. The estimator was awesome to work with. **** week seemed a little long to have the vehicle but other then that everything was good.
12/8/2016
Ronnie B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you
10/8/2016
Deborah E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was very pleased with the whole process. The lifetime warranty of the area repaired is an extra bonus and reassurance of a job well done!
4/25/2016
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Ford
Job wasn't finished
Said 3 days, took over week and half
Called said was done, then when I got there, I was told not sure if door was done, I said you don't double check before you call someone, and I told 2 different people what needed done, then when I went to leave I noticed scratches on driver side that wasn't there before
Had them buff before I left, was told they'd finish next service, I was like no, do it now, I don't want to drive it like that till then
Was happy that was taken care of, right away
Finish door next service and take paint off door handle that the tech left on
4/5/2016
Sharif H. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm bringing my truck here for now on good job and I like the warranty as long as I have my truck it's the best
3/12/2016
Deborah E. VERIFIED CUSTOMER
Vehicle Make : Ford
You can't see where the repairs were made - it looks like new! The car was finished when they said it would be! Another great job Hoffman's!
3/8/2016
Janae . VERIFIED CUSTOMER
Vehicle Make : Ford
Yes the body work was perfect, can't tell the truck was in an accident. However my battery wasn't installed properly, the terminal was just laying on the battery. And the loose connection left me stranded shortly after picking up the truck because it wouldn't start. Simple fix to tighten the bolt on the terminal. Other than that very satisfied with the quality of work performed.
2/19/2016
Rosalie H. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks better than new, it was returned quickly, clean, polished and I had a tire replacement as well. I felt like I was driving a new car. The body work and paint are outstanding. THANK YOU for a great experience folowing a somewhat scary accident!
2/11/2016
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall the bumper repair turned out great, however, the grill is still out of alignment and needs a slight adjustment. That is the ONLY reason I put down that I am not completely satisfied. Time permitting (I am currently working 13-14 hours per night 7 days a week) I would like to bring it back for the slight adjustment if you guys have the availability. Please don't take this as negative feedback, it is just one item I would like to get addressed.
Thanks!
-Josh
2/6/2016
Carol C. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very efficient and quick. I was very pleased with the turn around time and service. Thank you.
1/30/2016
Dilli R. VERIFIED CUSTOMER
Vehicle Make : Honda
Job done perfectly. I was treated with respect. Timely updates about the work progress. I can definetly refer my friend and families.
1/29/2016
Kathryn W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The repair and paint job were done nicely. I truly like how they kept me informed about the status of my vehicle.
1/16/2016
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Honda
Your team, especially Javon, were first class!!
Many thanks!!
1/9/2016
Roxanne C. VERIFIED CUSTOMER
Vehicle Make : Ford
Service from collision center far exceeded my expectations. thanks so much to the Hoffman team.
9/23/2015
Jimetta C. VERIFIED CUSTOMER
Vehicle Make : Honda
It's been a pleasure being serviced by you. I appreciate returning to a clean, spotless vehicle. It is like brand new again! Thank you.