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Real Reviews from VERIFIED CUSTOMERS
David L. VERIFIED CUSTOMER
Vehicle Make : BMW
I really appreciated the great customer service. My main interactions were with Dell and the receptionist and they were amazing. I felt like I was talking to two friends. I’m a new Mom and the inside of my car was a mess. I’ve barely had time to take care of myself let alone that mess. I got the car back and it was spotless. I appreciate Dell going the extra mile to provide me with my car in better shape than I left it. I would totally bring my car back there over and over again to deal with the nice folks there again. As much as I hated paying my $500 deductible it didn’t bother me as much because of the great experience I had with the team there. Thank you!
1/9/2019
Julie L. VERIFIED CUSTOMER
Vehicle Make : Ford
Soon far just picked it up and it is dark out. They were very friendly and kept me updated. No complaints.
12/27/2018
Rachael M. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire Abra team was a pleasure to work with, but Dell at the Canyon Road location in Puyallup was absolutely amazing! What fantastic customer service during a stressful time. The repairs to my car look brand new and it is clear your entire team goes above and beyond. Thanks for the great service and repairs - and a big thanks to Dell! I will absolutely recommend Abra! Thanks, Rachael M
12/23/2018
Julius B. VERIFIED CUSTOMER
Vehicle Make : BMW
Donna was excellent! I was well-informed during the entire process.
12/22/2018
Dale S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very happy keep up the good work ! Your updates were awesome! Thank you! I was very happy with the estimator who kept mi informed on the progress of repair! Your office staff were very helpful and also pleasant to work with! Keep up the great work! Thank you and merry Xmas and a safe New Year!
12/20/2018
Maria J. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very impressed with the customer service I received, from beginning to end. Everyone was courteous and friendly. I would recommend Abra to all my friends. It is a pleasure to do business with a company like this.
12/20/2018
Meghan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly & helpful office staff, and Dell was great. They even helped with the rental car process. Most importantly, my car was repaired perfectly & looks like new.
12/18/2018
Louis B. VERIFIED CUSTOMER
Vehicle Make : Kia
10 stars! Excellent service from the very start
12/15/2018
James K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dell andDonna where great, my truck was like new when I got it back and and it was done right on time like they said. Have my highest recommendation.
12/14/2018
Christian R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for the excellent work! You all are my go to anytime i need work done
12/13/2018
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Ford
Any repairs we have had to do we choose Abra. The staff the technicians are always willing to help and be kind and courteous.
12/1/2018
Donald W. VERIFIED CUSTOMER
Vehicle Make : Fiat
The staff and repair was great. I would highly recommend your Your company.
11/29/2018
Laura W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your staff made an experience for the repair of my car as pleasant as possible. They made a difficult time more easy to bare. Your customer service has been excellent. I will definitely return to your if I have need of your services in the future. And ABRA we receive the highest recommendation to the people that I know who need your services. Fantastic experience!
11/29/2018
Nicholas R. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything looks great and the small problem I had with the lock after they were done was quickly taken back in and fixed right away.
11/20/2018
Saada B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Abra did an excellent job! Staff very friendly and professional! Especially Mike very detailed and went over all the do's and don'ts totally 5 star! And Vanessa as well. Thanks Abra
11/20/2018
Chad N. VERIFIED CUSTOMER
Vehicle Make : GMC
Randy is outstanding, quality is high; that is the reason we will always take our vehicles there!
11/20/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Mike was extremely professional and communicated everything that was going on.
11/20/2018
Surinder S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very honest people they did good job ????????
11/18/2018
Ernesto S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service! James went above and beyond my expectations. I will definitely return to Abra in the future.
11/17/2018
Katherine A. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional and friendly!! Would definitely recommend to friends and will definitely be back in the future!!
11/17/2018