Appreciate the great communications on what was happening with my vehicle
1/24/2017
Nathan B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fast, quality repairs. Great communication and friendly service.
1/18/2017
Robert L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The communication was excellent. Regular text messages from the automated system as well as the agent I worked with, Elizabeth. The work was finished early and would have been even earlier if Mercedes Benz had made the FedEx Shipping cut off. I have used that shop multiple times myself and that is where most of my family get work done. I can't speak more highly of their work and professionalism.
1/5/2017
Stephen And. VERIFIED CUSTOMER
Vehicle Make : Dodge
ABRA and it's Personnell is a class act! Outstanding customer service!
12/31/2016
Leah W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were great and had my car back to me very quickly!
Keep me updated with everything. overall had an excellent experience! Thank you!
12/24/2016
Jessica J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Steven for all your communication throughout the process. It was a big job. I was kept well informed.
12/23/2016
Ross M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job and quick turnaround.
12/23/2016
Trenelle G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am so happy with the service I got from the ABRA Team! Each person I came into contact with, whether it be in person or by phone, was very polite and answered all my questions thoroughly! Stephen was my main contact and he kept me up to date with all the steps that were being completed on my car. And I thank him so much for that! I want to thank the ladies that were at both reception offices at the Meridian (Monday) location and the Canyon (Thursday) location. And lastly, I wan to thank those who worked on my car, I love my car and to see it look so great after the accident was very exciting! THANK YOU ABRA TEAM!!
12/9/2016
Amjad O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you guys for doing an excellent job on the repairs and also for the service
12/9/2016
Joseph K. VERIFIED CUSTOMER
Vehicle Make : Honda
Succeed by lowering my expectations. Original time estimate was done by Friday but it was ready on monday. Thanks!
12/9/2016
David G. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall I'm very happy with the work you did, but I noticed two issues that aren't quite right with my truck. ****. The steering feels like there is a bit of excess play and the truck feels like it wanders a bit on the highway. 2. The ambient temperature sensor isn't working. It reads 50 degrees outside and hasn't changed even though it's quite a bit cooler outside. The automatic temp controller for the cab depends on reliable input from the outside temp reading, so the cab doesn't seem to be warming like it did before. Thanks for your help resolving these.
12/6/2016
Brian H. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly staff, work was completed on time and it looks good! Thanks
11/29/2016
Sue A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kept me updated on the process, very customer service oriented. I'm happy with the results of repair. Glad my insurance recommended this place. Overall, great job. Thank you
11/19/2016
Clinton C. VERIFIED CUSTOMER
Vehicle Make : Mercury
Good job
11/19/2016
Benjamin G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Completely dissatisfied from the beginning. I would like to speak to someone about this rather than type into this format from text on my phone.
11/15/2016
Samuel C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed the high quality care I received with Abra. I feel like they walked me through the entire process so that I literally didn't have to lift.a finger. Everybody was professional and the turn around time was fantastic! Paperwork was always printed out so I had no wait time. Will definitely come back. I give abra two thumbs up and would recommend them to friends without reservation.
11/5/2016
Diego V. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair time was quick and I constantly got updated on how my car was doing. Overall a great stress free first time experience. Thanks again to the whole team and Steven and cute desk girls name who I unfortunately forgot!
11/4/2016
Jason B. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast, professional job!
11/1/2016
Sarah K. VERIFIED CUSTOMER
Vehicle Make : Honda
The body work was well done and the techs gave good communication however the girl coordinating things was lacking in organization. she sent my pre arranged rental car away before I got there to drop off my car/ get my rental.she thought I was coming the next day, but it had been arranged with ABRA to drop off that night and obviously Enterprise was aware. So I had to wait and a detailer drove me to the Enterprise which was very awkward & uncomfortable. And then when I was going over paper work to pick up my car she wasn't aware that my de dutiable was waived, which was already community by my insurance company to ABRA the day before and she told me I needed to pay it (it did get cleared up). The experience with her wasnt a huge deal, just made me feel stressed, uncomfortable and distrustful.