You guys went above and beyond any expectations I had!! My car was done super fast, I got updates every day and it was returned to me looking immaculate inside and out!! I am so impressed with your company and will recommend you highly to friends and family!
2/25/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job! Thank you for the super wash too.
2/24/2016
Roy H. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Communication customer service and quality of work outstanding
2/24/2016
Leighann C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very helpful and friendly! Thank you!
2/21/2016
Nicole W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were fast and did a great job on my car. They kept me
Informed along the way. I would recommend them to a friend.
2/13/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The entire staff at the Lakewood, Washington shop were friendly and engaging and efficient. All were clear about what was required to achieve the repair and I was kept current on the estimate process. Greg was particularly helpful and responsive, as was Michelle at the front desk. Though one does not "enjoy" having to go through this process, the very professional group in Lakewood made it a good experience.
2/12/2016
Sue P. VERIFIED CUSTOMER
Vehicle Make : BMW
Greg was very helpful in showing me the damaged parts before I committed to having the work done. Your team was also flexible with my schedule and communicated well when I was out of town. The car looks great! Thanks!
2/10/2016
Glenn J. VERIFIED CUSTOMER
Vehicle Make : Honda
The service from start to finish was outstanding. I was updated throughout the process of my car repair. I would definitely recommend Abra to anyone in need of a auto body repair.
2/10/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a really good job on the bumper. My vehicle was actually towed from the Lacey office to the shop in Lakewood. I just hope at that distance dolly wheels were used to tow my vehicle because towing by just left in the front is not good for the vehicle. Other than that my vehicle seemed to look pretty good. Thanks.
2/10/2016
Reginal J. VERIFIED CUSTOMER
Vehicle Make : BMW
Great group of folks! Keep you well informed!
2/5/2016
William F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The quality of your work & customer service is awesome. I was very happy with your turn over time to get the job done ????. Also thanks to Enterprise for their excellent customer service. A very special Thank You to all you folks at ABRA ????.
2/2/2016
Tyler M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate your guy's work. You guys did a great job.
2/2/2016
Dave B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The employees were very friendly and helpful with keeping me informed about my car
1/31/2016
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Never experienced this level of customer service at a body shop before. Lisa was fantastic! I'm actually looking forward to my next auto wreck.
1/23/2016
Chandler A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great!
1/20/2016
Roy T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for the quality work and professionalism of your company.
1/16/2016
Chase B. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciated how easy the process was. Abra communicated with my insurance company and provided seamless service. I also really enjoyed the updates I received on the status of my vehicle. I will definitely use Abra in the future and recommend them to friends and family.
1/15/2016
Stacey &. VERIFIED CUSTOMER
Vehicle Make : Ford
There are really good and dedicated people here. We were pleased with the service too. My only critique is that My assignment sheet said "no rental limit" which the staff took that to mean I didn't have to pay for a rental car when I thought I did. So that term "no rental limit" should be better understood. Ultimately though it is my responsibility to know what coverage I have, so this does not reflect poorly on the staff, but it did lead to confusion on my part.
1/15/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Kia
Lisa and the rest of the staff were very professional with up beat personality.
1/15/2016
Rashawn W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
They were fast, really friendly, and kept me up to date every step of the way. I really enjoyed my experience and I definitely recommend others.