Everyone that helped me was extremely professional. The customer service was a 10/10. Couldn't be happier.
1/7/2017
Tiffany N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are completely satisfied with the work and communication from Brandon and Abra Auto body. They were able to clearly communicate every other business day which phase of the process our vehicle was in all the way through to the completion date. This was also a huge order to fill during the holidays as well but they still exceeded our expectations! We cherish the hard work and detication they put into getting our car back to normal after a hit in run. God forbid we have another vechicle damaged in the near further we will be taking it back to Abra Auto Body & Glads in McKenna WA. Thanks again for providing outstanding customer service that is so close to home.
1/6/2017
Nicholas H. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was taken care of. I appreciated the updates of repair and the friendliness and professional courtesy of every staff member I spoke with. I want to single out Beth in the Lacey branch, she was excellent in answering my questions and assisting with my needs.
12/31/2016
Glenn S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Rob was very helpful. Thank you for your timely and professional service.
12/31/2016
Kara D. VERIFIED CUSTOMER
Vehicle Make : Buick
My car was in the shop for a month and they kept giving me the run around telling me when it would be ready for pick up.
12/30/2016
Branden B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am very pleased with the quality of work. The truck looks absolutely amazing.
12/29/2016
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for updates
12/23/2016
Carol B. VERIFIED CUSTOMER
Vehicle Make : Ford
Your were great at keeping us informed of every step of the cars progress. Very professional and easy to work with. Thank you
12/21/2016
Rory E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you you did a wonderful job, very quick and thorough!
12/17/2016
Cindy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was a pleasure to work with you. Being kept well informed on our cars progress was very much appreciated. Car looks Great . Would definitely give you five stars .
12/16/2016
Kris P. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent customer service. Repairs done to car were very well done and in a very timely manner.
12/14/2016
Shari P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car was completed quicker than expected and looked beautiful. We were also surprised to find the interior cleaned and detailed. Thank you for your wonderful work.
Sincerely,
Shari & Norman ****
12/12/2016
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
ABRA was great with communication and keeping me updated one the progress of my car.
12/11/2016
Stephanie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast, easy repairs and car came back clean and smelling great!
12/10/2016
Tanya L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good job and all ways leting us know what was going on we are very pleased with the job thay did
12/10/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job always kept me informed, I never had to ask questions. God Bless the shop.
12/9/2016
Jose S. VERIFIED CUSTOMER
Vehicle Make : Ford
The profesionalism and personalizaed attention made all the good difference on the process. I was kept informed all the way thru the process. Extremely satisfied.
11/29/2016
Chrysta A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was well cared for (And Washed!). The people were courteous and responsive to mmy calls and questions. Having the rental car delivered to Abra saved me half a day or more (if I'd had to go to Olympia to pick up and drop off the car). All around good customer service.
11/29/2016
Steve W. VERIFIED CUSTOMER
Vehicle Make : Mercury
Thank you for updates,very happy with quality of work. Thanks Steve W