The staff are courteous and knowledgeable and kept us informed throughout the process. Job was done right and timely.
3/30/2016
Lance B. VERIFIED CUSTOMER
Vehicle Make : Ford
They made it a ez experience. Job well done.
3/25/2016
William F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My thanks to both your tech and Chad who managed the process.
3/23/2016
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was great to have updates on the repair. It was also great to have my car back cleaner than when I brought it in!
3/22/2016
Ray L. VERIFIED CUSTOMER
Vehicle Make : Ford
I think the biggest shock was how good the truck looked after fixing it!! Plus my truck was nice and clean inside and out, it looked like it came off the showroom floor. The customer service was great and every time I called in to check on my truck I recieved quick responses and it seemed like they were happy to hear from me. Good job!!!
3/19/2016
**** A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I will recommend you to others.
3/18/2016
Samantha S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Car still has scratches on the side that was repaired & when I received my car back it was filthy on the outside & there were dirt marks & smudges on my middle console. Waiting to hear back as to when car can be brought back in for scratches to be fixed
3/16/2016
Cythnia C. VERIFIED CUSTOMER
Vehicle Make : Honda
Happy !!!
3/12/2016
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Honda
Only half the repairs were fixed.
3/9/2016
Joshua J. VERIFIED CUSTOMER
Vehicle Make : Toyota
What an incredible shop. So clean I though I was in the wrong place. Every member of the staff was very helpful, friendly, and professional. The wok done to my truck was perfect as the day I drive it off the lot. The seem less transition from insurance to auto body to rental company made what was an unpleasant accident into a a pleasant suprise. Thanks ABRA
3/6/2016
Janis H. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was excellent! My car looks more beautiful than when I purchased it. Everyone was friendly and professional! I am left in awe because everyone went way above and beyond what I expected! A huge thank you to all the staff, I appreciate everyone greatly! One thing I noticed, though was the receptionist was friendly, but didn't smile much or seem very happy. All in all I would rate Abbra way above a 10!
3/4/2016
Ann B. VERIFIED CUSTOMER
Vehicle Make : Jeep
All the staff was very friendly and helpful though the whole experience. I will defiantly refer ABRA to any one I know.
3/4/2016
Steve N. VERIFIED CUSTOMER
Vehicle Make : Honda
Our vehicle looks great and the body work is amazing.
3/2/2016
Jeffery S. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks fantastic and thank you SOOOO much for fixing the old scratch on that side as well
2/28/2016
Patricia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks wonderful, the car wash is awesome. We are very satisfied and will recommend all of our friends to you guys. Thanks so much.
2/24/2016
Business T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent experience! Abra in Mckenna Wa. sets a high bar in customer service! They did everything they said and more. Provided a rental car on time and picked up the rental from my house! They got the job done quick and returned my car like it was brand new again. I was also surprised that my car was washed and cleaned on the inside! My service rep. was Chad Ness. He displayed excellent customer service from beginning to end. He was very professional and patience, great guy to work with. I definitely would use Abra in Mckenna again and would highly recommend these guys to anyone. Thank you to the whole Abra team! 10 out of 10 OUTSTANDING!
2/20/2016
Kevin W. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you!
2/18/2016
Gary F. VERIFIED CUSTOMER
Vehicle Make : Nissan
From the very start I was treated with respect and everyone was very professional in everything they did. I did not have any doubt in how they were going to do the work. I was very pleased with the outcome of my truck. It is beautiful!
2/16/2016
Shane Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept me well informed and up to date on the status of my vehicle.
2/16/2016
Dawn W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
People were friendly and efficient...wish I hadn't damaged my car, but they made it as painless as possible.