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Real Reviews from VERIFIED CUSTOMERS
James B. VERIFIED CUSTOMER
Vehicle Make : Kia
They all did a great job
7/16/2016
Loretta H. VERIFIED CUSTOMER
Vehicle Make : Ford
They were awesome couldn't get any better!!!????????
7/16/2016
Cody G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fabulous job done and they went beyond my or anyone's expectation!
7/14/2016
Michael D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Daily status updates by phone as well as email. Went above and beyond to make the repairs invisible. Offered a ride to and from for drop off pickup. Car looks great. Professionals all the way.
7/9/2016
Wava V. VERIFIED CUSTOMER
Vehicle Make : Buick
The ABRA team were professional and courteous from the moment I walked in for service. My repair involved an insurance claim for damage. Rob walked me thru the process and explained every step of the way. I was also impressed by Scotia the receptionist by her knowledge and excellent customer service skills. I also interacted with Enterprise Rental Car - everything was great and would definitely recommend ABRA to anyone needing body work or repair. THANKS! Wava V
7/2/2016
Chad P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm just sorry you had to clean up and vacuum the car after my teenage driver. You guys were great!
7/2/2016
Brian L. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff was courteous and knowledgable. Work on car took a little longer than expected.
7/1/2016
Taylor H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you so much for working on our truck.
7/1/2016
Bryan H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very friendly and helpful. Rob was great to work with and kept me informed about my truck. The truck looked great when your team was done.
6/26/2016
Vonnie S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Outstanding service!
6/19/2016
Maitland M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was simply amazing from Bill, Rob, Scotia and**** who I dealt with very regularly and kept me informed about everything that was done to my truck, why it was being done and how it was being done. It was very educational and they gave me very accurate and timely estimates as to when it would be done and that even though we plan sometimes things do not go as scheduled. However this job did and the team was fantastic also in assisting me with the rental car both the pick-up and drop-off so I had no questions but felt informed the whole time. I am glad that your team fixed my truck. Thank-you.
6/18/2016
Joshua Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome work. Constantly updated and super friendly staff. I had gone back and forth with cancelling dates, because of illness and travel, and was always able to talk to someone who could help arrange another date for repair.
6/17/2016
Sherri G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My car looks amazing!! Thank you all
6/9/2016
Heather G. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the frequent updates on progress from Don! The team did a fantastic job on the repair and my car was very clean when it was returned. Thanks for keeping me informed!
6/8/2016
Kathleen D. VERIFIED CUSTOMER
Vehicle Make : Honda
Far exceeded my expectations. Incredible customer service and would definitely recommend them to anyone who would need their services
6/6/2016
Briana B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The work when it was done appears to be fine. However the communication these people have (or lack of) is terrible!
5/28/2016
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Ford
Your ABRA took my vehicle on a Thursday an I did not hear from you until Monday,, the 23rd. At that time I received amessage that siad that prgress going fine. No estimate of of repair ammount. did not hear anything from you !I kept in touch with office in Lacey and no workd from Bill. Thanks for your repaire work. RH
5/28/2016
Brian V. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service was exceptional.
5/26/2016
Ashley G. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I got my car back the intena was on my dash board and not on the top of my car like how I dropped it off. Also the outside of my car looks like a white dust had gotten on it. It came off with a wash but it looked like lines. The repairs were perfect and I'm thankful they did such a good job. Just minor details that concerned me at first but we're all fixable by myself.
5/25/2016
Francisco B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great experience
5/25/2016