To say the least, very disappointed with, I believe he is a manager, Dennis. When I arrived, myself, Dennis and another went over my car. I was informed that there was prior damage however, there is also new damage. When**** went over the damage with the adjuster, things somehow got turned completely 100% prior damage with the exception of just the bumper. So my car did not get fixed back to the original way it was. I accept the fact that there was prior damage however, there was new damage also.
I will not use Abra in McKenna again. Very disappointed.
8/20/2016
Ray S. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a pleasure
8/20/2016
Debra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only complaint I have is I was surprised by the cost as I wasn't informed of the proper expense due to a change in a part change. Other than that I did have a great experience. One thing I might recommend is having a military/veteran discount or even a discount for those paying without insurance.
8/19/2016
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great customer service from all.
Thanks
8/18/2016
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for making this easy.
8/16/2016
Larry P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Few minors , no biggie . Appreciate your promptness and communication. Thanks again.
8/15/2016
Koa A. VERIFIED CUSTOMER
Vehicle Make : Honda
Rob was great and kept me informed every step of the way
8/10/2016
Tom A. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was amazing. I was provided an update every other day and they we're very patient, understanding and a pleasure to work with. Thanks for a great experience during a difficult time.
8/9/2016
Dona M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciate the quality of service received. The staff was professional and courteous. I was kept informed of necessary repairs and delays. I especially appreciated Rob and the concern he showed during the time my vehicle was in his shop.
8/7/2016
Erin M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Customer service was awesome! The job took literally one full day and the work was flawless. Bonus was them cleaning my car. I would go back to them in the future if I need work done.
8/5/2016
Kerwin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You Guys are AWESOME!
8/4/2016
Stephanie G. VERIFIED CUSTOMER
Vehicle Make : Ford
great service and speedy repair
8/3/2016
Sovan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
None
8/1/2016
Walter H. VERIFIED CUSTOMER
Vehicle Make : Honda
Job was. Done with professional service. Thank you.
7/30/2016
Bill H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The complete process was a very efficient and pleasant experience. I always knew the status of the repairs. Nicest I have ever been treated in any service business. I would highly recommend Abra to anyone. Thank you for a job well done!
7/28/2016
Carroll P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Using your facility was everything that I thought it would be, a facility that I have recommended my family and friends and a facility that I will continue to recommend to anyone that needs the services that you provide. I was very satisfied with the service that I received and especially satisfied with my projected representative Rob who keep me well informed during the entire processed. Thanks for a Job Well Done.
7/27/2016
Sally B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service.
7/24/2016
Chandra C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service and the work ABRA performed was amazing.
7/23/2016
David S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great place, took care of truck quickly with great service and communication . Thanx guys