The current team did a very good job of getting the car in fixed and out. I will say the previous team when I came in last May and tried three times to get it in were pathetic
3/18/2016
Judy B. VERIFIED CUSTOMER
Vehicle Make : Ford
I believe that the collision/repair department went beyond what was required to assist me in getting my vehicle repaired. I am greatful for all the assistance.
3/16/2016
Mathew M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were very friendly and kept me updated on everything going on. The car looked great afterwards too.
3/9/2016
Amelia C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was completely ecstatic about my service with Ford! When I picked up my car, everything looked completely perfect- and they even cleaned the outside and inside of my car! It's never looked better. They kept me updated throughout the whole process which was very helpful. I was rear ended in an accident and the whole situation was very stressful, but this part of the story was so smooth. I can't tell you how much I appreciate everything they did for me!
3/2/2016
Jeff K. VERIFIED CUSTOMER
Vehicle Make : Ford
Two reasons. ****) Lack of personal interaction was bad, no "service" in your service center. I had to call to get updates vs. just getting computer generated emails that really seemed like a lack of interest in me as a customer. 2) Lack of follow through ... Paul did the initial estimate and said they could touch up a scratch at the same time with a little extra paint and not a big deal. I mentioned it to Gene upon picking it up to also fix it, and in a response email to validate you were fixing it. Upon picking it up, it was not fixed and my wife was upset. Gene had tons of excuses and blame, but didn't really seem to care.
2/27/2016
Donald R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent, professionals.
2/17/2016
Craig H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job and great people
2/13/2016
Christian W. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very pleased with the professionalism and competence of the staff. Everyone I spoke with was on the **** and knew what was going on. Having to have a car repaired after an accident is a nervous experience - working with folks who demonstrate knowledge and skill makes all the difference in the world. Thanks!
2/12/2016
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Love that I got texts every step of the way.
2/5/2016
David E. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did an amazing job on the repairs looks just like it did they day I bought it. The interior was all cleaned. I couldn't be happier.
1/30/2016
Dennis F. VERIFIED CUSTOMER
Vehicle Make : Subaru
I would never take my auto to be repaired anywhere else except to Auto Nation Collision.
1/23/2016
Cain C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Made it look like it never happened, I might be back to have the trim repainted
1/22/2016
Chris G. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was like my truck was brand new again and the dent was gone. Plus I want to say the took the extra mile and fixed other dents and fixed those. The team was great and I enjoyed working with them.
1/18/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Buick
Aesthetically the cover over the trunk was not put back the way it was supposed to be and the back seat floor mats were left in the trunk for some reason. There is also an air bubble in the ClearBra. Repair-wise though it seems to be great!
11/26/2015
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Ford
Dean Duguay and his staff were professional, courteous and very competent. They kept me informed as to the progress of the repair status for my 2013 Taurus SHO and I am very satisfied with the work they did on the car. In a world of all-too-often mediocre service, Dean and his staff stood out and I would not hesitate to recommend them!
11/25/2015
Terry M. VERIFIED CUSTOMER
Vehicle Make : Jeep
My Jeep looked awesome and was done in a timely manner, and Elisa was so helpful and Loretta was as well.
11/24/2015
Shannon B. VERIFIED CUSTOMER
Vehicle Make : Ford
Dealing with the insurance companies was a nightmare. Luckily my interactions with the dealership were the exact opposite. I received regular text messages about the status is my vehicle.
11/18/2015
Wade D. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle's side impact, blind spot warning system was working when I dropped off the car and now it is. It is not working. Your technician did not take the time to notice what equipment I had so didn't reconnect things properly. Major inconvenience. The work was not thorough.
11/11/2015
Sheila D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone I encountered was enthusiastic and friendly. The work on my car was completed on a timely basis. In addition, my car was returned fully cleaned which added to the top standards of the collision shop. I would recommend this body shop to my friends and family. Thank you.