There's nothing that can be done at this point. It took a week longer than anticipated and while I understand there were issues with the parts received, no attempt was made to ease the burden for us. A loaner should have been offered when it became apparent that the completion date wasn't going to be met.
7/27/2016
Donna C. VERIFIED CUSTOMER
Vehicle Make : Ford
Not our first time here. Obviously we are highly satisfied as we are repeat customers. I love the personnel. Plus, excellent work. Thanks.
7/17/2016
Susan V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for getting our car in quickly for repairs.
7/13/2016
Brett H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent staff...excellent work!
6/28/2016
Jim J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very disappointed! I will not talk with anyone from the office that repaired the car. I will only speak with someone with authority and from corporate. My cell number is ****-****-xxxx
6/14/2016
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Jeep
There was some miscommunications originally that caused unnecessary delay but the manager made amends in the end and I was satisfied. Everyone was understanding and pleasant.
6/12/2016
Nancy V. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciated all the text updates on the progression of my repairs. The lady at the front desk was very efficient and easy to communicate with. My car looks like new. Thank you to everyone who worked on my repairs.
6/2/2016
Judith P. VERIFIED CUSTOMER
Vehicle Make : Ford
I bought my vehicle from AutoNation and have had all my services and repairs done at AutoNation as well. And when I got into my first car accident,I was the middle car, is Geico insurance if I could have them do the repairs and that is where I insisted on having them done and it is wonderful like a brand new vehicle
5/22/2016
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the text updates while my car was being fixed.
5/22/2016
Tony P. VERIFIED CUSTOMER
Vehicle Make : Ford
I liked the email notifications. We were kept up to date on the status of our car's repair.
5/18/2016
Richard M. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car looks great and I'm more than satisfied with the service!
5/3/2016
Nighthawk Productions. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job of keeping us informed as to the status of the project.
thanks for a great job
Harold Mayland
5/3/2016
Patrick B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The color is off by a shade or two.
4/29/2016
Kitty J. VERIFIED CUSTOMER
Vehicle Make : GMC
Staff was courteous, knowledgable and responsive.
4/28/2016
Erin M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Dean and Elisa were both great! So friendly and professional and I really appreciated the emailed updates regarding the status of my car. I would definitely recommend you guys and will bring my car there again should I need further car repairs!
4/27/2016
Leopoldo H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
thanks again!!
4/10/2016
Bruce H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great, efficient service !!
4/6/2016
Deidra B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing customer service!!!
3/30/2016
Kelli O. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was informed throughout the entire process of the status of my repair. Them email update is a great tool. I was very impressed.