Repair looks fine , one day put on hold for over a half hour. Never could reach anyone to inquire about my car. Used Abra and they were much more efficient and repairs Took much less time
10/14/2016
Tom R. VERIFIED CUSTOMER
Vehicle Make : Dodge
The truck looks great! A big Thank you to Dean and the lady at the front desk (I'm sorry I don't remember her name). All the staff that handled our very unique situation were helpful and went above and beyond what was expected. Thanks again...Great Job!
10/8/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your text messages were helpful. Whenever I had a question, Dean Duguay was always very nice and helpful. We are glad to have our Jeep back. Your team did an excellent job.
10/7/2016
David S. VERIFIED CUSTOMER
Vehicle Make : Ford
My Taurus looks great. The work was done well. I am very pleased& would recommend the AutoNation collision team at Broadway & County Line in Kittleton
10/5/2016
Joshua B. VERIFIED CUSTOMER
Vehicle Make : Ford
All of the people at the collision center were awesome and it was a pleasure doing business with them. I would highly recommend friends and family!
9/29/2016
Andreas Z. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent costumer service
9/29/2016
Todd W. VERIFIED CUSTOMER
Vehicle Make : Ford
It was "seamless" and I was very pleased with the professionalism of all that I was in contact with!
9/27/2016
Clinton W. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car looked good. Technicians did nice job
9/17/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the consistent updates regarding the status of the repairs. When there were a couple of items missed in completing the repairs initially, the team was very responsive and were quick to remedy things!
9/2/2016
Chris O. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys are great always keep me in the loop of what's going on with the jeep
9/2/2016
Michael R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Lying to me about getting my car in was inexcusable. You sat with my car for a week while I was out of town. I would have taken my car to an honest shop if I had any idea that you were just lying to get my car in the shop. I'll never send any work to your shop.
8/27/2016
Stephen R. VERIFIED CUSTOMER
Vehicle Make : Ford
Appreciate Loretta keeping me up to speed on the progress of repairs
8/25/2016
Jim S. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional.
8/16/2016
Philip H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Color match on grill isn't exact with rest of replant on front of vehicle. Visible in bright sunlight, not so much the day I picked it up as it was cloudy.
It needed to be blended to match as was done with the doors.
8/15/2016
**** P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept me updated and were easy to work with. Thanks
8/13/2016
Doug W. VERIFIED CUSTOMER
Vehicle Make : Ford
Another great experience at Autonation. Dean is fantastic.
8/10/2016
Ramon R. VERIFIED CUSTOMER
Vehicle Make : Mercury
My car was rear ended, with damage on the rear bumper and right side. When I retrieved my vehicle my engine was vibrating and my check engine light was on. I brought it back the next day and the collision center doesn't know why. Maybe it's a coincidence but my car is now in another shop trying to diagnose the problem. I also had my oil changed by you quick lane before I picked up vehicle and neither place diagnosed problem when I picked up vehicle. I chose your shop because I gained trust from working with your quick lane, now I have to look for another shop, I feel I'm in a lose lose situation where shops take advantage of people. When can I find a place to trust? That's what is all about, I feel like as a retail manager of 10 years I would have notified a customer of a problem so that he would remain with my company for repairs and and his family remain with us for a lifetime because of his trust. ****-****-xxxx. Hope this helps you get better. Nothing more valuable than feedback from a customer.
8/9/2016
Anthony I. VERIFIED CUSTOMER
Vehicle Make : Dodge
Outstanding job well done, excellent cooperation and assistance and support.