Autonation Collision Center Amherst

Ed was professional, efficient, knowledgable, and friendly. The repair team did a great job on the repair, the car was cleaned before I picked it up. Front desk was courteous and directed me appropriately.

They always take care of me!

The car looks great!!! I knew it would because you take pride in your work!!! Thanks for making it look like new!!

Very friendly. All details were explained about the process. When first observing the damage to my vehicle I wondered if it could be repaired to look as good as it did before the collision. This staff did an outstanding job and should be commended for their ability to do work they can be proud of. I am completely satisfied with everything about the staff I had to deal with.

The team made the whole experience so easy and wonderful. I appreciated how convenient and simple it was! And the car came back beautiful and clean. Inside and out!

job well done

From my first call for an estimate to the delivery of my beautifully repaired vehicle, I was impressed with how well I was treated and how pleasant it was to do business with AutoNation. As for my car,the replacement bumper and paint job is impressive and top notch. Please extend my compliments to the unseen heros who do the hard work of making cars look as good as new in record time! As for the staff I did have contact with let me say the following. The ladies at the reception desk were efficient and responsive,, but my sincerest compliments go to Jim and Ed who were my first contacts for service planning. Both were so easy to talk with and both were attentive to my concerns and questions.They were so remarkably accommodating and pleasant to work with that I knew I made the right choice of vendor for repair work. Each repeated the mantra of "good customer service" and they really meant it. In fact, I noticed all the technical service people provided other customers in the wait area the same respect and consideration. I wish to extend another compliment to Anthony Roman (I believe I have the name correct),who transported me home and was also responsible for the washing, prepping and assisting in the transporting of my repaired vehicle to my home. He was kind, courteous and professional. He took pride in his job and delivered on the promise my car would look good...and it did! Thanks to AutoNation for the great service and a great location that allowed me to easily do business so close to home.

Every one was super!

I have had my car done a couple times, Ed in the body shop is very kind and helpful. He really makes me feel at ease. Heidi E

I was very satisfied with the ease of the repair on my beloved little truck. New front bumper looks great! And they completed the job in a very quick amount of time. Thank you all :)

Totally satisfied with AutoNation Collision Center! Both Ed and Jim were organized and valued my time as well as their own. Also impressed with the concept of keeping the customer (me) informed along the way of the repair process. Jim spent time at the return vehicle to go over warranty information. Nice touch! Ed Beer

Everyone was so wonderful! They go over and above what is expected to make an uncomfortable experience (the damage/temporary loss of your vehicle) as pleasant, and well-informed as I could possibly imagine!

As a consumer I am pleased with my experience at the Collision Center Department at AutoNation Ford in Amherst, Ohio, the guys there uphold quality first. I highly recommend AutoNation for all car care needs.

Continue doing the great job you are doing! My car was ready on time and Pat was most helpful with the details.

Great experience from beginning to end

good communication, good work and great customer service

WE HAVE FULL CONFIDENCE IN ED SKOVRAN. CAR WAS IN AND OUT EXACTLY LIKE HE PROMISED. I LOVE THE EMAIL UPDATES WE GET. WE ALWAYS GET GOOD SERVICE AND MY CAR LOOKS GREAT. GOOD JOB ED, JIM AND BODY SHOP GUYS.

Friendly and professional staff. Work was done on time and correct per the quote.

I appreciate the commitment to finishing my car on time. The quality of work performed by Todd and the other members of your team is exceptional ! I will continue to bring my vehicle to your body shop for any repairs. Thank you for a job well done.

The collision staff is super! They are very professional. They explained to us what needed to be done, how long it would take and the cost. When the vehicle was returned it was clean and looked brand new. We purchased the car from AutoNation have all the maintenance done here and now the repair. One stop shopping-fantastic company-GREAT employees! We highly recommend them to our friends.