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Real Reviews from VERIFIED CUSTOMERS
Kathleen T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was perfect. Thank you David Pak and the Autonation Collision team!
11/24/2018
Zhi-jie N. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice job!
11/21/2018
Saraswati K. VERIFIED CUSTOMER
Vehicle Make : BMW
Very poor communication. No estimate provided for when vehicle would be ready. Took multiple emails/calls just to get an update.vehicle was in for 4 weeks. If I’d known this I would have arranged alternate transportation during that time.
11/20/2018
John W. VERIFIED CUSTOMER
Vehicle Make : Audi
This repair was beyond my high expectations. It was done in a timely fashion. The quality was perfect. The price was very fair and everyone was very friendly. Thanks. You have a customer for life. What a quality organization
11/17/2018
Chad L. VERIFIED CUSTOMER
Vehicle Make : Honda
David handled every one of my needs perfectly. Amazing and hard worker. Thank you
11/15/2018
Ajay B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great job by Ernesto in his work ethic, keeping me informed at all times, and the ease of repair from start to finish!
11/15/2018
Timofey G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
David is awesome!!!
11/10/2018
Carla C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent costumer service, I will return for your services due to exceptional experience.
11/9/2018
Hong S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent job and customer service
11/2/2018
Mohamed E. VERIFIED CUSTOMER
Vehicle Make : BMW
Great follow up and regular progress updates about ETA. Overall very good experience.
10/30/2018
Harjinder C. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent communication & work by Ernesto!
10/30/2018
Gary W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super friendly staff. The car came out perfect- I am very happy
10/27/2018
Hideyuki B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
David is really good in communicate with us and updating the status of repair time by time. Explained detail of repair and good customer service.
10/27/2018
Rebecca Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely done and the best. Thank u
10/26/2018
Guang F. VERIFIED CUSTOMER
Vehicle Make : BMW
Close followup
10/25/2018
Zineb O. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Roman..enrique and jerry and of course all the bodyshop team are just amazing and friendly and very competent...I have not enough words to express my satisfaction and grattitude.. i would love to give them a present to each one of them. .. Thank you guys for everything...I simply was treated like a queen. Concongratulations . Zineb O
10/24/2018
Vicky K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Ernesto Gonzalez is reliable and extremely customer centric. He calls with frequent updates to inform the customer of the entire process at key milestones, when the adjuster comes to assess the car based on the estimate, when the work starts and finally when the work is close to be completed. You can’t have better service. And he delivers as promised and the results are as expected or better. Also, he works with the customer to accelerate the process, when and if possible to save on rental costs. As a result, I keep coming back.
10/18/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent crastmsanship, great communication from the front office!
10/16/2018
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
While I was getting my car fixed, I asked an attendant if they could glue/secure a loose 6" panel to my driver side of my car door. After picking up my car I noticed the side wooden panel on my driver side was broken in two and then shoddily glued back on with broken pieces misaligned and with glue oozing out of the work. I would like to have someone in management look at the work performed and give me a solution to my problem. Leslie S
10/16/2018
Carl S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thank you and I want to commend Enrique. He was knowledgeable, professional, and personable.
10/16/2018