I'm very satisfied with the service. My car looks like it did before it was damaged.
3/3/2017
Mike B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and they kept me informed of my cars repair status.....I would highly recommend them for repair work....
2/23/2017
Mariana P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great employees and quick job well done!
2/9/2017
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Honda
Job was well done and all my concerns were addressed.
2/9/2017
Scott C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people wereally very nice and extremely helpful. Saved us an out of pocket cost that we expected to have to pay. Would highly recommend to anyone we know. Highly satisfied
2/5/2017
Emily C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You all kept me informed as the job progressed.. great setvive
2/5/2017
Ulrike C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Waymond provided excellent customer serivce. He informed me of how everything was going with my vehicle. He called me on Tuesday and Thursday like he promised and gave me current updates. Which I appreciated so much. This made the process much easier.
1/31/2017
Joycelyaea R. VERIFIED CUSTOMER
Vehicle Make : Honda
Waymon was extremely helpful, pleasant and informative
1/31/2017
Shannon C. VERIFIED CUSTOMER
Vehicle Make : Honda
They did an awesome job on my back bumper. It makes it look like a whole new car.
1/27/2017
Kim S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Toyota Thorton Rd has taken care of my car since they sold it to us. Why would I go somewhere else, I get great service. I called Robert first and he guided me.
1/27/2017
Marcus L. VERIFIED CUSTOMER
Vehicle Make : Ford
Kevin was nothing but great! Kept me updated on my car progress the whole time. Service from Kevin and the whole AutoNation collision center were amazing. I will always use them for my collision needs.Thanks!
1/25/2017
**** W. VERIFIED CUSTOMER
Vehicle Make : Ford
There is an area of damage on the rear passenger side door that was not there prior to repair. The inside door handle is also inoperable and was working prior to the repair. An area on the rear door is rough following repairs, probably from over spray in the area. I feel the repairs were rushed due to issues procuring a good replacement door. I have not contacted Autonation Collision back yet as I am dealing with a major sewage issue on my newly purchased home right now.
1/24/2017
Belinda W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Even before I took my vehicle to be repaired, I was checking to see what I should do. Jim Pitts was very helpful and reassuring. He did not pressure me and gave me his card to call when I got ready.
1/23/2017
Grace G. VERIFIED CUSTOMER
Vehicle Make : Nissan
GREAT JOB!!! Looks great and thanks for your patience with the Insurance Company.
G. Aisha Gilliam
1/17/2017
Tony M. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks like new. Thank you
1/14/2017
Rivka M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I explained in the survey-- I would have appreciated more updates regarding the status instead of having to call repeatedly to request an update.
As my car is an electric vehicle, I would have appreciated it being fully charged prior to returning the vehicle to me-- it was only charged up to 65 miles.
These are my only complaints and I think that they can easily be addressed for future customers.
1/12/2017
Erin F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great survive.
1/12/2017
Mahdi S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent.
1/10/2017
Natasha C. VERIFIED CUSTOMER
Vehicle Make : Honda
MY CAR WAS DAMAGED WHILE IN THE CARE OF AUTONATION AND NO ONE HAS NOT FOLLOWED UP WITH ME INCLUDING WAYMON POST OF AUTONATION IN LITHIA SPRINGS, GA.