I have had three separate cars repaired here and have always been completely satisfied. The customer service is exceptional; always kept updated on progress & my concerns always addressed immediately.
3/11/2017
Harry T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Air conditioning is not working properly. Outside temperature gauge is not working properly. May I take the car to the dealer for these issues?
3/10/2017
Gary A. VERIFIED CUSTOMER
Vehicle Make : BMW
I have only had my car back a couple days now but my impression is that the AutoNation Collision Center technicians did a fantastic job on my vehicle. My car was cleaned thoroughly inside and out which was appreciated. I think they even took care of some minor cosmetic blemishes since they were buffing and polishing anyway. That was very much appreciated. The staff was professional, pleasant and competent. Thanks folks!
3/10/2017
Mike W. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Jimmy did a great job keeping me informed. Besides the parts delays from Land Rover everything was good.
3/8/2017
Scott L. VERIFIED CUSTOMER
Vehicle Make : BMW
Landon did a great job keeping me updated and the car looks incredible.
3/2/2017
Lisa S. VERIFIED CUSTOMER
Vehicle Make : BMW
thank you for coordinating with
other person's insurance, as well
as Enterprise desk person who did same
- very much appreciated that it was easy
for me all in one location
2/25/2017
Judith B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Friendly, professional service.
2/24/2017
Stephen Lloyd. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Lando McKean was a great client advisor, he stayed in touch with me and through the process. I also wanted to cumend the 2 young ladies at the front desk who helped me each time I came in. Regards Mr. Wampler
2/24/2017
Krystal S. VERIFIED CUSTOMER
Vehicle Make : Buick
What a great Collision Center! I damaged my 2017 Buick with only 800 miles on it. Bob handled my claim and when the insurance company tried to repair parts that needed to be replaced he made sure I received new parts.
The repair was perfect. I have the new Chocolate Metallic that we special ordered and it was a perfect match.
Thank you AutoNation!!!!
2/23/2017
Jorge N. VERIFIED CUSTOMER
Vehicle Make : BMW
First, the lady at the front desk (I think her name is Cynthia)is super helpful and efficient. Then Jimmy the service rep. also, very knowledgeable and proactive, he communicated directly with the insurance office and the car was fixed on time with him giving me updates every couple of days and last Bob another service rep. was so kind when I went to pick up the car (Jimmy was at lunch), he release the car, the paperwork was ready and Cynthia called Hertz for the rental I had so I didn't have to go and return the car. EXCELLENT!!
2/9/2017
Kimberly P. VERIFIED CUSTOMER
Vehicle Make : BMW
jinmy was very helpful
2/4/2017
Bonita S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Although every employee was kind, I did not receive my car back in a timely matter. It took a four day job 17 days to complete.
1/27/2017
Ruth D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Appreciated Landon keeping us informed throughout the process
1/21/2017
Scott P. VERIFIED CUSTOMER
Vehicle Make : Ford
Robert Medina was excellent when helping with my truck. The whole staff there is amazing. I can't wait to tell everyone I know about my experience.
1/12/2017
Eddy M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm happy with the service and with of work they dI'd in my Nissan thank you so much for what your guys did have a wonderful day
1/9/2017
Robin M. VERIFIED CUSTOMER
Vehicle Make : BMW
Workmanship great... updates on timing to completion and work progress not so great..
1/4/2017
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I have tried 2 other repair places not including AutoNation and AutoNation has by far been the best. Thank you
12/31/2016
Wilson Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent work and I thank Jimmie Galvan for his help.