The process was easy. I was kept well informed about what was going on with my vehicle repair.
Bob Schretter was a pleasure to work with. He explained everything clearly, took the time to answer my questions and was always pleasant to speak with. The work done on my care is exceptional. It looks brand new. Enterprise Rental was also easy to work with and friendly.Thank you so much for the wonderful care I received.
8/6/2016
Theresa M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Professional job, appreciate the service. Thank you.
8/5/2016
Ariane R. VERIFIED CUSTOMER
Vehicle Make : BMW
Javier was great kept me informed all the way and very quick to respond to my questions !
7/31/2016
John/sunshine S. VERIFIED CUSTOMER
Vehicle Make : BMW
The repairs took a month and a half- way too long for a rear end accident!
6/15/2016
Elodia H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The work was completed on time and the workmanship was excellent. Javier was professional and kept us informed throughout the process.
6/12/2016
Elodia H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job! A pleasure working with you!
6/11/2016
Bob P. VERIFIED CUSTOMER
Vehicle Make : BMW
great job
6/11/2016
Tin Yan. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer service is excellent. Picked me up from service center when second car got a flat.
5/28/2016
Paul H. VERIFIED CUSTOMER
Vehicle Make : BMW
Very good job
5/13/2016
Linda . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. The daily updates were very helpful. My customer advisor, Bob, was thorough; he immediately saw the damage issue and helped me understand that my Equinox had sustained more than mere cosmetic damage. Ruben, the man from Enterprise, provided exceptional service as well, making sure the rental car was appropriate to my needs; he also checked in to see if there was anything else that I needed. I'm grateful that USAA, the other motorist's insuror, has you as a preferred vendor. You did everything to make a stressful situation much less so.
5/7/2016
Cindy R. VERIFIED CUSTOMER
Vehicle Make : BMW
Robert Medina kept me informed.
5/2/2016
Andre N. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service and work done, does stand out far above other work shops.
4/29/2016
Gussie A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Appreciated the updates that were given
4/23/2016
Robert W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very professional and very curtious service. Much appreciated.
4/21/2016
Allie H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was pleased with your friendly yet professional services, keep it up
4/16/2016
Mike W. VERIFIED CUSTOMER
Vehicle Make : BMW
Benjamin was very professional and kept us apprised of the progress.
4/10/2016
Louis P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
We just pick it up today but as far as we can see it they did a great job. Your reps was very helpful, knowledgeable & courteous
4/9/2016
Marlene M. VERIFIED CUSTOMER
Vehicle Make : BMW
Victoria Hunt did an excellent job taking care of our automotive collision needs these past two weeks on a 2009 BMW. She was very prompt and went the extra mile to keep us updated on the car's status. We tried to time this while we went out of town since the shop needed the vehicle for one week to complete the repairs. I would recommend Victoria to anyone contemplating vehicle collision work - she gets 10 stars in our book.
4/1/2016
Zach S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Would have been nice that once it was found that my vehicle was going to be in the shop longer than initially thought that I would have received a courtesy call instead of have to call days after I was told my vehicle would have been done.