Victor made sure I was updated and called me more than expected. Work was to my expectations and overall happy with the collusion center to fix a manufacturing defect for a brand new vehicle.
4/11/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent people and service. John is superb and very professional
4/8/2017
Samantha W. VERIFIED CUSTOMER
Vehicle Make : Ford
John was excellent
4/7/2017
James I. VERIFIED CUSTOMER
Vehicle Make : Ford
I always use the AutoNation Collision Center in Katy. They always do a great job.
4/6/2017
Marjorie M. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very disappointed with the coordination of communication. The text messages and verbal conversations were not coordinated, thus causing my frustration. The workmanship was excellent but, the misleading communication was not appreciated.
3/29/2017
Norma J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was satisfied; however, my car was not cleaned as I thought it should have been.
3/29/2017
Patrick T. VERIFIED CUSTOMER
Vehicle Make : Ford
Chris was awesome. He first showed me what the totality of the repairs would cost but then he and the technician was able to get me back on the road for a fraction of the cost. I have bought 8 cars from your dealership. Every since it was Champion, Texan and now Autonation. 3 in the last two years. The reason " Service"! Niw if Ford would improve their quality . . .
3/28/2017
Steven F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job doing the repairs and in a timely manner.. It was especially nice to receive a clean car!
3/25/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent repair work and service.
3/25/2017
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Ford
Victor was great!!! Even dealing with my special request with the detail work.
3/23/2017
Michael P. VERIFIED CUSTOMER
Vehicle Make : Ford
Qc the job better - showing up and seeing mistakes isn't the best way to gain customers
3/21/2017
Caylee P. VERIFIED CUSTOMER
Vehicle Make : Ford
JohN is great. He has repaired several accidents for us. We trust and are thankful for him!
3/18/2017
Tom H. VERIFIED CUSTOMER
Vehicle Make : Ford
Received great customer service.
3/16/2017
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly & got the job done, even if it was a couple of days longer than they estimated.
3/15/2017
Candace S. VERIFIED CUSTOMER
Vehicle Make : Ford
You kept me informed almost daily about how the
Repairs were coming along. The completion date never changed and sure enough, March 10 was the date you were done. The car looks
Paint looks good , the over spray needs some clean among
Up, but it is ok. Just needs a rub off.Thank you very much for your.
continued effort.
Candy Speet
3/11/2017
Ruth B. VERIFIED CUSTOMER
Vehicle Make : Ford
What a great team of professionals. We look forward to buying and servicing our
vehicles in the future. Ruth B
3/11/2017
Deborah V. VERIFIED CUSTOMER
Vehicle Make : Ford
Victor was exceptional. He kept communicating with me on my repairs and when he would have my car ready. He was very pleasant and had awesome customer servic skills. I would definitely recommend AutoNation Collision Center based on my experience.
3/9/2017
Ken M. VERIFIED CUSTOMER
Vehicle Make : Ford
Honored quote, friendly service, work done well and on time and great communication!
3/3/2017
Yvonne B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great staff. Helpful and honest and wonderful customer service.
3/3/2017
Socorro L. VERIFIED CUSTOMER
Vehicle Make : Buick
Victor Arevalo was extremely professional and was very patient with us.