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Real Reviews from VERIFIED CUSTOMERS
Terry L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerry Lewis was absolutely fabulous to work with We have nothing but great things to say !
9/23/2018
Benjamin B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Arthur was great! He provided timely updates and answered every question I had. If I’m ever in need of collision repairs again I will be back to your office.
9/22/2018
Lance S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was professional and explained the process throughly.
9/19/2018
Alan O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly employees, excellent results, fast service.
9/19/2018
Belinda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Notified me each step of the way, complete early, great customer service
9/14/2018
Meredith E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerry was extremely helpful and followed it up by having my car done even sooner than promised. Ernest who gave me the estimate was very professional and as promised let Jerry know my needs. Ernest was not going to be working on Wednesday and I was thrilled that he remembered to tell Jerry.
9/13/2018
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Arthur was a huge help! Thank you for making the repair process as seamless as possible while I went on vacation. I am very happy with the job done on my Prius!
9/8/2018
Joanne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles Reed was an outstanding service rep. He found our year old estimate, arranged the time to bring our car and take the fewest days possible to repair. He fixed another area that wasn’t part of the original damage. The car was ready when promised, and really clean!
9/1/2018
Jean S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone, from start to finish, did an excellent job. I am very pleased with the customer service and the finished product
8/31/2018
Marianne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles accommodated my travel schedule and car repairs. He arranged for Baltazar to take me to the airport. Baltazar was wonderful, offered to carry my luggage, and refused any form of payment. Wonderful courtesy! Charles also kept me apprised of the repair status via email. I had 2 separate claims and he handled both without confusion. The process went smoothly, and my vehicle was completed upon my return so I was not without transportation. When I picked up my vehicle, it was sparkling clean on the outside. I also had an ant issue from my AC vents, so he looked into the source of that and monitored it for me. Charles also had the inside of my vehicle lightly vacuumed and it also appeared to be wiped down. He went above and beyond. Aside from my last service visit in Aug '18, this has been my only good experience with Auto Nation Toyota. Thank you to Charles, Baltazar, and the rest of the Collision Center staff!
8/30/2018
Amelia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles Reed and his team took incredibly good care of me and my car. I was thoroughly impressed with the speed of service and the amount of direct contact and updates I received about the insurance claim, estimate and work progress details. I will definitely return to Autonation Collision for all of my collision repair needs!
8/30/2018
Sofia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff at AutoNation Collision Center were remarkable! They were professional, thorough and kind. Great job to all of them and thank you for making my car shiny and new-looking again!
8/27/2018
Alberto G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service
8/23/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles was a big help
8/23/2018
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was kind, attentive and made a bad situation tolerable. Glad I was able to have my car towed to and repaired there. Charles went above and beyond today. He attached my license plates today with a smile and friendly conversation. I appreciate everything your company did for me. Sincerely, Lisa
8/22/2018
Darlene H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles and Arthur were so easy to work with and even the receptionist was absolutely charming! It was a very good experience and my car looks great!
8/21/2018
Paul H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick, easy,worked with my insurer. My car was carefully and beautifully taken care of. The collision center did an awesome job! I was very happy!!
8/18/2018
Hillary L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles put up with my ambivalence about how much of the repair I wanted to do up front on my car. He was extremely honest and fair about the pricing, and applied a coupon I didn't even have. He helped me understand how he was coming up with such a lower figure than the other repair shop I'd gone to. He had one of his staff give me a ride to the airport--and even put up with my changing my mind a couple of times about what time I should leave. He called me to let me know how progress was going. When I came to pick up my car--which he hung onto for a couple of weeks while I was away--he personally picked me up at my home. He had not only made the car look like new in terms of the repairs, but he had washed it inside and out, and touched up a few nicks and scratches that he'd noticed on the front and rear bumpers. I am honestly floored by his service and so glad I went to him for my repairs.
8/16/2018
Richard R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Glad there was text updates. Service was speedy and carefully completed. Kudos to Charles and his team!
8/15/2018
Aemon C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Chase was great, and kept me informed throughout. Thanks!
8/15/2018