First we only got it back one day ... so let's wait and see. However I have to say customer service is 10 out 10 - awesome! we hope we won't see you soon. with that should have sum it all up. Thank you.
4/17/2015
Gary W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone involved was very efficient. I was constantly kept informed.
4/1/2015
Lan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience! Thank you!
3/27/2015
Randy M. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job, I appreciate the constant communication and updates!
3/18/2015
Carl G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have not had time to inspect the repairs fully. At first appearance it looks great on the surface. I'm glad I decided to replace the windshield. Driving is better without cracks.
3/18/2015
Lydia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Even though they had my car for one month they did not tell me to order a front license plate until I picked up the car. Now I am driving illegally without a front plate. Also they did not clean out the inside of the car. Did not even vacuum much less do the cleaning that comes with the collision repair. They did not call me until the car was completely ready. No notice. I had to rush out to get there close too six p.m.
The worst part: Roy promised a lifetime guarantee. Then he said if I trade in the car there IS NO GUARANTEE. What kind of warranty is that. Very dissatisfied. Driving to Houston today illegally since I'm at Austin cancer center and can't get the license plate. Very dissatisfied.
I feel that I have been taken advantage of. He said that I was the only one who get the plate BUT HE SHOULD HAVE TOLD ME IN ADVANCE TO ORDER IT ONE MONTH AGO.
3/17/2015
Samaraj T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles reed was so helpful and he took care of every aspects of the repair and the coordinating with the insurance company. I completely satisfied with the work and the service provided to me.
3/15/2015
Gilberto R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Roy was great to work with.
3/12/2015
Phillip M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I go there because of Charles.
3/11/2015
Jean M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Roy was just great and took care of all my concerns and needs! I would recommend AutoNation to everyone
3/5/2015
Cody M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work and communication throughout. Really appreciated Jerry and Charles.
3/4/2015
Alicia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone So Friendly Pleasant experience and kept updated on My Repairs.
2/28/2015
Jean R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles is great! Car repaired&washed!
2/25/2015
Javier S. VERIFIED CUSTOMER
Vehicle Make : Scion
Charles provided excellent customer service throughout the process.
2/20/2015
Jonathan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the service i recieved. It was fast and professional. I was always informed about my car from text and from charles. I never had to call and ask what was going on becsuse charles always kept me in the loop. Thank yall for your help.
2/18/2015
Cheryl A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks brand new! I was expecting a 3 day repair and it was only ****! Service was great and Arthur was professional and helpful.
2/13/2015
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job with the paint and install. Looks like new.