Charles has been exceptional in repairing our car. Very thorough and patient. The result was highly satisfied
7/19/2015
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone in the system was anxious to please and offered exceptional customer service.
I especially want to thank Charles Reed who managed my repair process exceptionally well.
thank you for your excellence.
7/18/2015
Betty T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you, Charles Reed did an outstanding job of keeping me updated at all time concerning my car. He was very friendly and responded to me as soon as I entered the shop! I could't have ask for better service and my car looks and works great!
7/8/2015
Ken R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I couldn't have asked for better service than that given by Charles Reed. Thank you very much.
Ken R
7/4/2015
Bing Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome Job, Thanks Charles
6/25/2015
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, easy process!
6/6/2015
William H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great team!
6/4/2015
Theressa L. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent job! You did a fantastic job, on time and at a reasonable price. What more could I ask for? Thank you!!
6/3/2015
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Roy Briceno is thorough and I appreciated him giving me updates throughout the repair.
6/3/2015
Gail R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best service ever. Charles Reed went the extra mile to make the repairs as painless as possible. And I appreciate the clean car too!
5/31/2015
Paul H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Treated very nicely--easy process. Vehicle looks like new.
5/31/2015
Pearl M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to say that this is my 2nd vehicle I had repaired by Auto Nation, and the 1st reason I chose to return the 2nd time was Charles Reed! Where do I begin with that amazingly courtesy, thoughtful, diligent, professional man! He made sure to notify me every single step of the way while my car in his presence, he updated me on any little change, new hidden damage that wasn't seen with the visual walk through, he is just all around the BEST and as long as he is working for Auto Nation I will forever remain his loyal customer! Oh...he even filled my gas tank up when it was on E! Thanks for another amazing repair Mr. Reed! Keep up the great work!
"The Mercer Family"
5/17/2015
Natalie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was little put off by the delay due to the side mirror being incorrectly painted & had to be re-done. Roy Briceno was awesome. He kept me apprised of the multiple delays.
5/14/2015
James L. VERIFIED CUSTOMER
Vehicle Make : Scion
Great job!
5/9/2015
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
quality work. quality customer service.
5/2/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the best repair experience I have had yet, thanks for everything guys!
4/23/2015
James D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles is great!
4/22/2015
Mark S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Working with Charles Reed was great. He kept me informed and answered all my questions.
4/22/2015
Clint S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles was an awesome service rep. He was friendly, fast and thorough. He made the experience of damage repair on my truck simple and easy.
4/18/2015
Lance R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely pleased with the service I received from the collision center, particularly charles. They gave me proactive status reports, and we're great communicators. I would recommend them without hesitation.