Charles was very helpful. He kept me updated and well informed of the progress of my car.
5/11/2016
Mourad K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles made the whole process a delight
5/9/2016
Lynda B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work in a timely manner. Great updates from Arthur were much appreciated as I was getting ready for a long trip.
5/9/2016
Linda H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles was really great despite the initial challenges with the other motorist's insurance. He kept me updated and went above and beyond in his service to me.
5/8/2016
Artemio S. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept us informed every step of the way.
5/7/2016
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles was especially helpful. He went out of his way to make himself available based on my schedule, took his time explaining different factors concerning my repairs and took it upon himself to resolve issues that came up. Very attentive service.
5/5/2016
Karen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles was always very informative. Kept me updated daily. I was never concerned because he was always there!
5/5/2016
Simon H. VERIFIED CUSTOMER
Vehicle Make : Toyota
100% satisfied with my service advisor Charles! 10 out of 10. Slight issue with the alignment of headlight but Charles said bring it in and y'all will take care of it.
5/4/2016
Kun L. VERIFIED CUSTOMER
Vehicle Make : Nissan
From evaluating my car to the point finishing repairing, the team did a great job! I completely happy with it! thumbs up!
4/30/2016
Salime C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the whole experience at the Toyota they Fix my car very well I can't even tell where the accident had happened it's amazing
4/27/2016
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Toyota
All good
4/22/2016
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles Reed was really the best! He is such a genuine man and constantly communicated back and forth with me through out the entire process. I never felt like I didn't know what was going on with my car because he always updated me via email or telephone. Thank you so much, Charles! My RAV4 feels great!
4/22/2016
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and I really appreciated the car wash on to of it.
4/21/2016
Gina M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hello yes I was very satisfied with a Camaro repairs upon the completion on a timely manner was phenomenal I must say the Roy Briceno went beyond of Call of Duty and Jerry Lewis phenomenal great customer service .....sincerely yours Gina M
4/21/2016
Aaron R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles did a great job! I couldn't be more satisfied with my experience.
4/17/2016
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work. Communicated with me everyday. Got the work done early. Very friendly, knowledgeable and professional.
4/15/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very good service. Thank you!
4/15/2016
Albert J. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a complete &and did it in a very timely manner
4/15/2016
Emily B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles is so friendly, knowledgable, and trustworthy. I won't be taking my car anywhere else in Austin!