Charles Reed was excellent. He kept us updated the entire way through this process.
I will definately recommend anyone to take thier vehicles to Toyota collision.
Thanks again Charles for everything and your hard work.
7/25/2016
Candace L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved working with Charles. He made getting my car repaired super easy. He did all the legwork and all I had to do was show up to drop it off. And the repairs turned out great. If I ever get in an accident again, I will definitely take it to Toyota and Charles.
7/21/2016
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have had two different repairs done at Autonation Collision. Charles Reed was my rep both times and did a great job with each.
7/16/2016
Junie P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am so pleased and Charles Reed was a pleasure to work with.
7/16/2016
Jason T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles was very polite & nice. Estimate was accurate & reasonable.
7/16/2016
George K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding customer service. The meetings and phone conversations with Charles were the template for customer service. He was both professional and personable. All work was done as was promised and in the time expected. Charles went out of his way when I was in the hospital to accommodate my wife when picking up my vehicle. He is a credit to your business and would make us choose Autonation as a first choice for all vehicle needs. Thank you, George K
7/12/2016
Bella G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles Reed was professional, efficient, and did an outstanding job getting my car repaired. He was also excellent in communicating the status to me every step of the way. I am very satisfied with the service.
6/27/2016
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was satisfied with the work, however I think when an accident occurs and the damage is on the exterior that some attention should be addressed to checking on the interior to make sure that items (anything attached to the vehicle) have not been loosened. When I brought this to their attention they addressed it and I was pleased.
6/18/2016
Jason S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frequent updates on the status of the work and very thorough with the repair as additional issues were found.
6/9/2016
Saul A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very satisfied with the service recentky received. Toyota is my favorite collision center and appreciate the special attention from Charles Reed. He made oustanding job and am feeling happy with de service bring to me. Thanks.
6/8/2016
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. The car looks good. It was ready on time and Charles was very professional.
6/7/2016
Donna S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wouldn't trust anyone but Charles for collision repair to my vehicle. He has always been honest, kept me informed every step of the way and takes care of me & my car. He & Jared Jones are the ONLY guys I trust for my car.
6/4/2016
Antony K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great proffesionalism
6/4/2016
Telfo O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent
6/2/2016
Paul S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Roy represented Auto Nation the way customer service should be, we were never guessing what stage the repair was in it made planning for the rental car very convenient and worked well in our favor. Thanks again Roy!!!
Paul S
5/28/2016
Tunde A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and coordination from Charles Reed.
5/21/2016
Jon N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles went above and beyond throughout my vehicle repair process. He met every one of my concerns with respect, diligence, and punctuality. Charles voluntarily gave me daily updates, and the doors of communication were always open. Charles even went as far as to check on my recalled leaf springs when I voiced to him that this was a pending issue with my vehicle. I can honestly say that my most recent experience at Auto Nation is the most statisfying experience I have ever experienced as a customer (even dating back to the Champion days!).
Great job, Charles. My family and I thank you.
5/20/2016
Rita Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the way I was kept informed on the status of the work being done! Also the way my car looks like new. Plus it was clean when I picked it up!
Thank you all!
5/19/2016
Sara R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Knew what was needed. Knew timeline and kept posted. Car ready early and super clean inside and out.
The repair itself was below the front bumper with only a little visible damage. Repairs needed were that things dragged, made noise and there was a little break of some front plastic. All of that is totally rectified. Yes, I would recommend the Collision Center. Thank you for superior service
5/17/2016
Vijay P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great timely service, correct repairs , good
Communication. EXCELLENT, Thanks