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Real Reviews from VERIFIED CUSTOMERS
Emmitt F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! And great communication as the repairs were made. Thank you!
9/24/2016
Angela D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great team. Art was extremely efficient and professional. Really appreciate the quick and efficient way my car was fixed and the communication initiated from AutoNation.
9/24/2016
Bill H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles did an excellent job of repairing my vehicle. He estimate was accurate, he delivered the vehicle ahead of schedule and he even took the initiative to touch up a few scratches that were not related to the damage. Because of Charles and his team, my entire vehicle looks much better now than it did prior to the collision. Charles is a tremendous asset to Champion Auto Group's business! Bill H
9/22/2016
Josemarie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much to Chase!
9/22/2016
Brian P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication!
9/16/2016
Bill H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service done timely and appreciated.
9/16/2016
Ivana L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I honestly cannot praise AutoNation Collision enough. I had just bought my vehicle (2016 Mazda CX-5) in Fort Worth, TX on August 19th when the very next day I was rear ended. I live in Austin as it is and was visiting my parents. we called all over to see when I could get my vehicle repaired, but none of them could even see it until October. I needed to get back to Austin and back to work, so we figured by chance we would call around Austin. This was the first place we called and talked to Arthur, he was amazing! Said he could get my car in the next week. Even better, it was right down the street from my apartment. Arthur was extremely genuine and answered all questions I had. He kept me updated every step of the way, if I couldn't answer my phone I received detailed voicemails with updates on my car as well as prompt text messages. He explained everything in a way that was understandable to me (as a single girl who knows nothing about cars!) my vehicle was ready in under a week. Needless to say you have an incredible employee, and I was very happy with my experience.
9/15/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Champion Toyota Collision always treats me right. I have not liked the attitude of the office staff. They are cold and rude to a fault. The service reps always are courteous and helpful. I like dealing with Art and Chase.
9/14/2016
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely the best service and care in repair of my car. Thanks to Art. He kept me well informed, did what he said he was going to do,on time. Great experience with your dealership. I'll make sure that USAA knows how well y'all were to me.
9/9/2016
Samantha R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything went extremely smooth and was great!!!
9/2/2016
Beatrice C. VERIFIED CUSTOMER
Vehicle Make : Volvo
You should get a margarita machine and your customer lounge Great work great visit
8/26/2016
Elysia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Art was wonderful! I'd definitely return for car repairs and recommend him and his team.
8/24/2016
Jonathan B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Charles did a great job of personally emailing me to help answer questions and the progress report on the car made it much easier for my wife and I to plan the pick-up and drop-off of a rental vehicle. Thank you!
8/20/2016
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Honda
The process to begin my repair was a hassle. The office staff was not very friendly and Was not really helpful. Once Everything was started, the process was fine.
8/16/2016
Amy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a great experience. Arthur kept me informed and I received texts updates regularly and they kept me informed throughout the entire process!
8/12/2016
Weldon C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good at keeping me informed of the repair progression.
8/6/2016
Jamie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Art did a fantastic job! It was done in less time than I thought with great updates and communication the whole time.
8/6/2016
Curt B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience and great work! Thanks!
8/6/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
did not have appointment, but very quick service
7/30/2016
Karen B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
7/27/2016