Charles always kept me up to date with the progress and was great about giving estimated deadlines. Thank you!
10/25/2017
Deliati S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am so glad to have Charles taking care of my car for the entire process. He has been very helpful from the very beginning and regularly updates me the repair status. He is courteous, professional and very responsible.
On the other side, I think AutoNation Collision can pay some attention to the customer lounge area. The air is usually stagnant there, so whenever the toilet is stinky or some chemical is applied there, the smell is so unbearable that I have to ask permission to sit in the cashier office room, else I will have to stand outside in passageway.
10/25/2017
Business D. VERIFIED CUSTOMER
Vehicle Make : Toyota
great communication from your team
10/16/2017
Beth R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chase was attentive to detail, always keeping us aware of the progress and met me when i picked the car up and went through all repair areas. Much appreciated
10/16/2017
Czeslaw S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with my service. Mr. Chase was helping me
with all this process. Mr. Chase was very helpful. He helped me with my transportation to Toyota , in order for me to pick up my car. I was very thankful for all his effort and help. I am very glad that I choose to fix my car at my car dealership comparable to some other car shop. Thank you for my good expiriance.
10/13/2017
Lisa E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service writer Arthur Balderas was amazing to work with! He answered all questions I had and made the whole process comfortable. I would highly recommend Arthur and Autonation to everyone I can!
10/12/2017
William E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It took over a week (just under two no less) for parts to go in before my car could start being repaired, a full week before my car was repaired (the longest it was projected to take on my car... with my having a good reason to believe that it had just started being repaired then), and then after all that it had a software error that caused it to take the weekend to solve. In most every other way, the scuffs and dirt on the driver's side mat being the minor blemish otherwise, I was completely satisfied but the speed at which I got my car bordered into unacceptable.
10/11/2017
Robert F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to thank Chase for an awesome job.
10/5/2017
Ruth F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charles Reed has assisted us with numerous repairs and we’ve always been satisfied both with working with Charles and the repairs.
10/1/2017
Jerry W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerry Lewis, Auto Nation Austin Collision Center, provided great personal service. My car was repaired at the quoted cost and in a very timely manner. Also, Jerry W
9/29/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dry good. Arthur was great
9/29/2017
Leslie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr. Lewis and the other AutoNation folks I dealt with were totally professional and courteous. I am extremely please with my experience and the car repair looks perfect.
9/28/2017
Christopher U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Chase was very helpful! Thank you!
9/18/2017
Justin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerry did a great job!
9/15/2017
Corrine R. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were very pleased with the professionalism of Jerry Lewis, our collision specialist at AutoNation Collision. We would recommend this company to other people who are in need of collision service. And would recommend they talk to him. He was very courteous. Thank you.
9/13/2017
Paul M. VERIFIED CUSTOMER
Vehicle Make : Toyota
10/10
9/11/2017
Brett T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerry couldn't have been anymore accommodating! The entire process from start to finish was a 10/10! From the intricate level of communication I received while my truck was in the shop to the well done finished product, I could not be happier. I highly recommend seeing Jerry if you visit Auto Naton Toyota of South Austin.
9/10/2017
Paul S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything was excellent
8/29/2017
Donald B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our collision expert was great and we apptreciated all his help. Above and beyond
8/25/2017
Kate R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerry worked really hard to contact the insurance company of the driver that hit me. They are very slow and unresponsive, but he did well keeping on top of things.