Thanks to Jerry Lewis and all the employees that worked on our car, the car looks great
4/19/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every one was very friendly and the work was excellent. Jerry answered all my questions before and after I picked up the 4Runner.
4/16/2018
Joanne H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chase was amazing. He provided the highest level of customer service. He was pleasant, knowledgeable and responsive. It’s always a hassle when you have to get your car repaired after an accident but he made the entire process easy and favorable. My car was repaired in record time and I left with a high level of satisfaction.
4/14/2018
William H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff did what they were supposed to do.
4/13/2018
Nanette N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Early, updated a lot, really nice people. Just hope I don’t have any problems with the paint etc. in the future.
4/9/2018
Raju S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Overall all are good and Mr.charles is very helpfull and respect to us and deliver on time all work also reason we bring vehicle to repair to this center because of trust of Mr.Charles Reed.
Thank You
Regards
Raju S
4/8/2018
Jesse N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, thank you
4/6/2018
Orlando R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes! I am very happy with my experience here in Austin. I was not happy with my experience in Corpus Christi! And even more so after finding out that because they did such a poor job that’s why I was back!
My experience in Austin was completely different!! Chase and Charles were Great!! They both were very nice and professional!! Really really made me feel like I was in good hands and that my car was as well!!!
Thank You Chase and Charles!!!!
4/4/2018
Lillia G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was lucky enough to get assistance from Charles and his expertise on the matter. He provided me with details on how the processes was going to work and guided me on the steps I had to take to complete the claim. He was knowledgeable of this process and knew numbers off the top of his head. He made the experience very smooth and gave me lots of peace of mind knowing that my car would be taken good care off. This also included him, knowing how my insurance would take care of it. Thank you Toyota for hiring dedicated personnel that are there for the clients. I would recommend and go back AutoNation Collision to take care of my car needs. Thank you!! -LilyG
3/29/2018
Michael E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chase White was very courteous and helpful through the whole process.
3/27/2018
Scott M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience, my car looks so shiny and new agin!
3/27/2018
Sonia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very satisfied with the service and the attention given to the car.
3/24/2018
Christopher T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Arthur was great to work with. Good communication and seemed to care about my problems. Only two things bothered me:
****) the inside of my car was very dirty. Assuming it's from technicians moving it around
2) my seat settings were changed. It can be hard to find that sweet spot again.
3/16/2018
Carley W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated how connected Charles stayed with me throughout my repair weeks. He updated me on new things they were finding, when it would be ready, when they were starting the paint, etc.
3/12/2018
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great reach ability and amazing updates.
3/10/2018
Caitlin Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chase communicated a ton and made sure my vehicle was properly taken care of. The insurance company misquoted by half, but he pulled in the rep and walked through for a proper quote. My car looked brand new and was all waxed up when I picked it up.couldnt have been happier! They also have a great relationship with Enterprise next door, which really helped when I was out of a car
3/9/2018
Nohad N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Arthur, the guy we worked with, was extremely courteous, kind, helpful, and professional. He took the time to update me with phone calls. At the end, he returned our car as good as new. I’m thankful for his excellent-done job.
3/7/2018
Walter H. VERIFIED CUSTOMER
Vehicle Make : Toyota
the work was done in a timely manner , Mr. Chase kept me informed on the progress of the repairs ...the car was washed and cleaned , making the wife extremely happy....great job and a happy customer
3/3/2018
Laura E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chase was very friendly and helpful, as were the ladies in the administratve front office
3/1/2018
Sarah D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was excellent! They even cleaned out my car and washed it!