I was extremely satisfied with my service, although there was a small mishap and a dent or two were missed and I had to come back, Robert was great he apologized for the mistake and completely owned up to it. I appreciate that he was genuinely sincere with his apologies and guaranteed I would be taken care of. When I received my vehicle he went with me to make sure everything was good. The personnel i side were friendly and nice as well. This was my 2nd dealership in 2months and the service received here was far better than that of the last dealership. Thank you for making it a great experience,
12/10/2017
Irving K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional.
12/9/2017
Allan S. VERIFIED CUSTOMER
Vehicle Make : BMW
You have an employee[Robert Perez] who should be commended as he made sure everything was taken care of in the correct manner.. He is dedicated and should be rewarded Alan Schindler
12/9/2017
Hedda &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Superb
12/2/2017
Jeannine P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Not enough communication from staff on the repair of my vehicle and what was going on
12/2/2017
Betty R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My only concern was the delays in finalizing of the repairs but am happy with the results.
12/2/2017
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A job well done. Very friendly and answered all my questions with a great smile. Did the job very fast. Looks great.
11/30/2017
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Satisfied all around. Frequent updates and polite and friendly staff.
11/29/2017
Armand W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Still had scratches on my car on the back bumper and my light was not happy
11/22/2017
Randy S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job
11/21/2017
Kim C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Our customer service rep Kelly did an amazing job. She went above and beyond from day one.
11/21/2017
Donald J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The technicians put the new parts in and made the car look like new again. The customer service rep, Kelly, made the transition of securing the car and ensuring the car was repaired and returned in a timely manner, actually earlier than expected. Thanks, Kelly.
11/16/2017
Marcia E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kelli was extremely helpful. Car looks awesome. Couldn't be happier.
11/11/2017
Cyril T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andre and his team are phenomenal at the work he’s over there doing. He needs a promotion
11/9/2017
Alberto C. VERIFIED CUSTOMER
Vehicle Make : BMW
Extremely friendly and professional staff, my car looked better than ever after the repair. Extremely pleasant experience.
USAA is the best.
11/4/2017
Frances C. VERIFIED CUSTOMER
Vehicle Make : Honda
Timely and great service
11/3/2017
Toccarra C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice and helpful
11/2/2017
Claudia H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
They were very accomodating and courteous. Thank you.
10/31/2017
Farideh B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly customer service.%100 satisfy with service. Thank u Robert
10/27/2017
Amanda M. VERIFIED CUSTOMER
Vehicle Make : GMC
Roberto Perez is truly amazing. He is very knowledgeable, reassuring, and went about and beyond to help me through the repair process after my vehicle was broken into. I cannot thank him enough for making this so easy on me. Robert even personally looked over the truck after everything was finished to make sure everything was in great shape! He is a true asset to the company. I hope to never need the Collusion Center's services again, but if I do, I would most definitely have Robert handle my case again.