Especially appreciated the help and suggestions of the mechanic in charge of my Smart Car
1/4/2017
Altagrace M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff excellent , good costumer service ,front desk excellent
12/30/2016
Julia C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Robert was amazing, always friendly when I called. There was never a delay in returning my phone calls. He made the whole experience pleasurable.
12/30/2016
Gerald M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
DIDNT FINISH WHAT WAS TOLD
.....
12/24/2016
Elaine P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kelli was a dream to work with. She answered my questions politely and with knowledge. Even though she was sick when I met her, she tried her best to speak so I could hear her.
I couldn't have had a better representive.
12/23/2016
Alissa H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kelli is fantastic. Always stayed in contact keeping me updated on the status of the repairs. Very friendly and helpful. Refreshing in customer service these days.
12/22/2016
Lauralee R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Was told the car would be ready at 1pm. It was not ready until 3pm so I sat in the lobby for 2 hours. Did not fully detail the car. Foggy/ streaked windows inside and out, soap still on the side mirrors, doors not cleaned or wiped down. The car was not inspected where the repairs were and I found 4 different noticeable flaws. When I went to turn in the rental car, they failed to communicate to the insurance company the date car would be ready for pick up so Enterprise attempted to charge me for three additional days. Still have not heard back from you via phone call if this has been taken care of.
12/20/2016
Paula D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was extremely friendly and helpful from the moment I walked in to drop my car off to the moment I came and pick my car up special thanks to mr. Perez who was extremely friendly and helpful
12/16/2016
Marilyn T. VERIFIED CUSTOMER
Vehicle Make : Lexus
The one thing I liked about Auto Nation Collision is that they kept me updated on the status of my car and they completed before time. The customer service was great, I would recommend Auto Nation any time. Thank you for your service.
12/13/2016
Donnell S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Glad to have my baby back. It looks great and it was done in a very timely manner with continuous updates!! Thank you.
12/11/2016
Irving O. VERIFIED CUSTOMER
Vehicle Make : GMC
The entire process went smoothly as expected. Thank you.
12/9/2016
Jeffrey C. VERIFIED CUSTOMER
Vehicle Make : Lexus
We are extremely pleased with the whole process
Hopefully won't need your services again but would not hesitate
To come back should the need arise
JChaseMD
12/9/2016
Leyvis V. VERIFIED CUSTOMER
Vehicle Make : GMC
Grate costumer service
Its a pleasure do busines with them, very satisfied with the result. Thanks guys
12/9/2016
Elaine R. VERIFIED CUSTOMER
Vehicle Make : Honda
Your whole team was very nice. It was a good experiance
12/9/2016
Ryan N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kelly was absolutely amazing. I was very nervous about getting my car fixed after my accident and she responded whenever I called she was so patient and knowledgeable. She made my experience sp unexpectedly pleasant in a negative time. Thank you so much Kelly!!!
12/7/2016
William D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The girl that took care of me was very professional.the repairs were excellent.I would use you again
12/3/2016
Debra B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The outside of my vehicle looked great; the inside could have been wiped down a little better.
11/26/2016
Clement G. VERIFIED CUSTOMER
Vehicle Make : Lexus
My interaction with the staff has been excellent, the front desk rep who is always so pleasant, Ramona was terrific, she called and updated me on the status of the repairs, in addition to e-mail updates. The appraiser, Robert called and gave me detailed account of the repairs and the steps taken to maintain the high quality service that they deliver and to ensure the satisfaction of the customer. I am very, very satisfied with the high caliber of service provided by staff, they exceeded my expectations. My sincere thanks to you all. I would be delighted to recommend your shop to all my friends and family.
11/24/2016
Cataldo G. VERIFIED CUSTOMER
Vehicle Make : Ford
From the date I left my car it took 33 days to pick up my car
11/23/2016
Scherlande P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They didn't clean the car after the paint and missing a few spot I'm not satisfied with the service.